Duties

Summary

This position is located in the Office of Human Resources (OHR) in Washington, DC. The Deputy Director works with the Director managing the work of the staff with specific responsibility for the Voice of America (VOA), the largest of USAGM entities. The Deputy Director serves as a principal advisor to the VOA's Director, Deputy Director, Program Director, and their designees in the HR functions of labor and employee relations, position management and classification, recruitment, and retention.
Learn more about this agency

Responsibilities

With more than 1,000 Federal employees and news and programming operations reaching around the world producing original content in more than 45 languages, VOA is an exciting organization with a diverse workforce. The Deputy Director is a critical member of VOA's leadership team. S/he supervises and manages a staff of HR generalists and specialists assigned to the VOA HR team and works with the OHR Director to help manage the work of the U.S. Agency for Global Media (USAGM) OHR staff. Incumbent serves as the full deputy to the OHR Director and assists in providing vision, leadership, management, and administration of a comprehensive HR program for the Agency. Incumbent is responsible for the VOA HR Team engaged in the full range of HR functions to include labor and employee relations, position management and classification, and recruitment and retention.

As Deputy Director, your primary responsibilities will include:

• Serving as a principal advisor to Voice of America senior management on human resources issues;
• Providing technical and administrative supervision as a first and second level supervisor, making selections for positions, assigning duties, reviewing work, and approving/disapproving leave and performing the full range of supervisory duties of your staff;
• Setting long range goals and objectives, determining program emphasis, planning for long range staffing and program requirements, and implementing actions to reach goals and objectives in support of VOA's goals and objectives and of OHR's goals and objectives;
• Reviewing and approving work plans and schedules, setting priorities, and making decisions on work problems presented by subordinate supervisors;
• Integrating the work of the VOA's HR team and functional areas and assessing and addressing the strengths and weaknesses of the team and organization;
• Setting performance standards for and appraising the performance of staff members, reviewing standards and assuring equity of appraisals completed by subordinates;
• Representing the OHR's Director at important meetings with VOA's senior management to discuss major issues and policies and significant HR matters affecting the agency;
• Serving as an expert and consultant to VOA's management in the areas of labor and employee relations, position management and classification, and recruitment and retention of staff; and
• Providing expert advice to key VOA's management on recruitment for high profile positions and on sensitive employee performance and conduct issues.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
Yes

Promotion Potential
15

Requirements

Conditions of Employment

• Candidates Must meet all qualification requirements by the closing date of this announcement.
• U. S. Citizenship Required.
• Applicant must complete online questionnaire.
• This is a sensitive or national security position.
• If selected, you will be subject to a security investigation to establish your suitability for federal employment. The security investigation will include, among other aspects, a review of your credit and legal history.
• THIS POSITION IS NOT COVERED BY A UNION AGREEMENT.
• If selected, this position requires the completion of an SF-85 or SF-86
• This position has been designated as supervisory requiring that the selectee, on an initial appointment as a supervisor or manager, serve a one-year probationary period.

Qualifications

To be considered for the position, you must meet the following qualification requirements:

You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level (GS-14) in the normal line of progression for the occupation in the organization. To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled.

Specialized experience for this position are defined as:

• Demonstrated familiarity with Labor and Employee Relations issues, including negotiating with labor unions, representing management during grievance proceedings, and preparing cases for arbitration.
• Experience in managing and motivating a diverse workforce consisting of both full-time employees and contractors.
• Skill in crafting position descriptions to meet unique organizational staffing needs.
• Comprehensive experience providing authoritative guidance to managers/supervisors on multiple human resource programs and issues in an organization.
• Demonstrated experience as an expert and consultant to top level management in the areas of position management and classification, recruitment and retention, and labor and employee relations.
• Extensive experience working with multiple Human Resource programs (position classification, recruitment, and labor and employee relations) for an organization with a variety of administrative and professional occupations, including journalists.
• Experience directing HR programs that perform complex administrative work with particular oversight of a team of HR Specialists.
• Experience communicating effectively both orally and in writing; negotiating complex issues; and developing and maintaining good working relationships with senior management.
• Experience providing the full range of supervisory oversight to a team of HR professionals.
• Experience providing leadership with a clear vision to affect and manage change, plan for succession, achieve measurable improvement in HR programs and service delivery, and promote teamwork and communication among staff and program areas.
• Demonstrated experience tracking HR customer service provided to a diverse workforce through the establishment of key metrics for short and long term customer service goals, tracking customer feedback, monitoring results for areas of improvement and providing accountability.
• Comfort with meeting tight deadlines and in quickly dealing with changing priorities.
• Experience delivering HR services to employees working in a 24/7 environment.

Education

There is no substitution of education for specialized experience for this position at this level.

Additional information

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once your resume or application is submitted, a review of your qualification will be made to ensure you meet the job requirements and competencies required for this position.

Competencies:
Personnel and Human Resources
Decision Making
Customer Service

Possession of competencies may be addressed in a cover letter and/or resume. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating.

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

All applicants are required to submit the following supporting document type(s):
Resume
SF 50

Applicants may also submit the following supporting document type(s), which may not be required for all applicants:
Cover Letter
Proof of Veteran's Preference - DD-214 (Member 4 Copy) if you are requesting a special appointment authority, such as VEOA or retired from active military service with a service-connected disability rating of 30% or more. If the DD-214 (Member 4 copy) is not available, other official documentation listing the beginning and ending dates of active service and the type of discharge must be submitted to verify eligibility.

If you are still on active duty, you may submit an official statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received.

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

If you cannot complete the Application Package online, please contact the Human Resource office.