Charles E. Smith Life Communities, Maryland's largest provider of long-term care, independent living, and assisted living services, has created a new and exciting opportunity as the result of organizational and departmental growth. Charles E. Smith Life Community is searching for an energetic self-starter to work as Financial Customer Service Specialist. The ideal candidate for this position will have the opportunity to become part of a department that continues to grow and provide top quality services to its customers! Come work and grow in an interdisciplinary environment, while utilizing your accounting and excellent customer service skills. The primary responsibility of this position is to meet with the family/resident of every prospective admission to LTC at Charles E. Smith Life Communities (CESLC) and determine financial status. In this meeting, appropriate financial documentation is reviewed and proper notification is provided to the resident and their family, outlining their requirements for CESLC to receive payment for services rendered. This position will continue to provide customer support by addressing all financial questions and concerns from residents and their families related to financial coverage at admission through the establishment of the appropriate payer source. This role will support the Financial Relations Coordinator and the CESLC Admissions and Social Work teams by determining financial status for LTC transfer residents as outlined in established CESLC processes. We offer a competitive salary and excellent benefits in a friendly, fast-paced, team-oriented environment. To learn more, please send resume and salary requirements to: Charles E. Smith Life Communities, Attn: Chris Stamps, 6121 Montrose Road, Rockville, MD 20852, Fax (301) 770-8511; Email: [Click Here to Email Your Resume] EOE Qualified candidates must possess: . Excellent customer service and communication skills . A strong knowledge of the Medicaid application and certification process . Long term healthcare experience . Knowledge of Microsoft suite