Senior Metrics & Reporting Analyst

Freddie Mac
McLean, VA
Jun 25, 2019
Jul 09, 2019
Full Time
The Reporting and Metrics Analyst will be a strong influencer to our program by gathering and analyzing data, preparing reports, and introducing process improvements throughout the reporting process. The role requires excellent analytical and technical skills, in addition to a keen ability to determine specifications and standards for business reporting and maintaining data integrity.

Your Work Falls into Two Primary Categories

Metrics and Reporting

  • Gather, document, reports from project teams.
  • Conduct regular meetings with teams associated with metrics, reporting, data visualization, which are expected to drive performance and improve quality of team service deliverables.
  • Present reports, analysis, metrics, data sources, alternative data sorts or recommendations to program management and operations.
  • Assist in Methodology and risk and controls, help with playbook, process improvements and establish procedures that positively impact overall operations.

Methodology and Controls
  • Experience in large-scale, complex business transformation and/or technology adoption efforts.
  • Good understanding of Scaled Agile Methodology and help in documentation and management of methodology playbook.
  • Work on process improvements and establish procedures that positively impact overall operations.
  • Demonstrated experience at driving Agile transformations from design to implementation (Agile transformation roadmap, Scaling Agile, operating models, etc).
  • Familiar with technical engineering best practices (i.e. TDD, continuous integration, DevOps, etc).
  • Strong technical and non-technical influencing abilities.


  • Bachelor's Degree and 5-7+ years of related work experience
  • Proven experience in large-scale, complex business transformation and/or technology adoption efforts
  • Collaborated with client stakeholders and project leaders to understand change adoption risks, develop change risk mitigation tactics, execute change enablement plans and set expectations on tasks for which you will be responsible
  • Experience in IT operations trend analysis and common key performance indicators
  • Strong understanding of data integration and management; aggregated reporting, analytics and visualization; plus database manipulation.
  • Demonstrated experience performing data analysis and visualization using Tableau or a similar tool
  • Understanding Agile Methodology, preferably SAFe
  • Experience in the use of Microsoft Office, especially PowerPoint and Excel (to include pivot tables, macros, graphs, charts, etc.)
  • Strong oral and written communication skills, with the ability to communicate professionally, effectively explain complex information, and document according to standards

Keys to Success in This Role
  • Resilience and flexibility during a rapidly changing organization
  • Organized with a natural inclination for planning strategy and tactics
  • Ability to manage conflict and build strong working relationships, internal and external to the organization, across all levels of personnel
  • Experience and knowledge of Metrics reporting, methodologies and tools
  • Excellent active listening skills
  • Ability to clearly articulate messages to a variety of audiences
  • Ability to influence others and move toward a common vision or goal
  • Forward-looking with a holistic approach
  • Problem solving and root cause identification skills
  • Able to work effectively at all levels in an organization
  • Acute business acumen and understanding of organizational issues and challenges
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Experience with large-scale organizational change efforts

Top 3 Personal Competencies to Possess
  • Seek and Embrace Change - Continuously improve work processes rather than accepting the status quo
  • Critical Thinking - Objectively analyze and evaluate problems to form a judgment
  • Collaboration and Teamwork - Function effectively as part of a team and be willing to balance personal achievement with group goals

Preferred Skills

Preferred Skills
  • Previously worked on cross-functional project teams comprised of members with diverse skill-sets
  • Strong communication and presentation skills

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

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