Alumni Volunteer Program Manager
The University of Maryland Alumni Association Engagement and Outreach team seeks an Alumni Volunteer Manager.
The Alumni Volunteer Manager will lead two key efforts: working with the Association’s affinity alumni networks (e.g. Black Alumni, LGBTQ+ Alumni, etc.) and managing volunteer programs. Responsibilities include recruiting and managing volunteers, facilitating board meetings, helping plan and execute events, and creating marketing communications. In partnership with campus partners and volunteer leaders, the Manager is also responsible for planning one large signature event to engage alumni from one or more of these affinity groups.
The Volunteer Manager will provide high-level customer service to multiple special interest groups that operate independently from the Alumni Association but help in our mission of engaging alumni. Additionally, the Manager will be the primary staff contact for the Prince George’s County alumni network board.
The Volunteer Manager will oversee a volunteer development and stewardship program. This includes managing volunteer communication through quarterly E-newsletters, as well as maintaining the volunteer section of the Alumni Association website. The Manager will also manage the annual Volunteer Leadership Conference, as well as conduct webinars as necessary in order to provide ongoing training to volunteers.
S/he will oversee volunteers who participate in one-off volunteer roles. The Manager will maintain a database of volunteer opportunities across campus and facilitate alumni involvement in these programs.
The Volunteer Manager is also responsible for the upkeep of the volunteer database and ensures constituents are coded within two weeks of service.
The Alumni Volunteer Manager reports directly to the Senior Director of Alumni Engagement.
This position requires availability to work evenings and/or weekends as necessary. Some travel (plane, train, other) required up to 30%. Drivers license and access to an automobile is required for this position.
Education (include licenses, certifications, etc.):
Bachelor’s degree required.
A minimum of five years of experience working in alumni relations, marketing, program development, volunteer/board recruitment or training, or related experience.
Previous experience managing volunteers.
Knowledge, Skills, and Abilities:
Demonstrated proficiency at building relationships.
Ability to manage programs including marketing programs to increase participation.
Strong organizational, interpersonal, writing and oral communication skills.
Ability to work collaboratively with a group of employers, special interest groups, various constituency groups and program staff professionals.
Ability to manage databases.
Drivers license and access to an automobile is required for this position.