Assistant Director, Student Experience & Assessment - Graduate School Career Center
- Employer
- Georgetown University
- Location
- Washington D.C
- Closing date
- Aug 16, 2019
View more
- Industry
- Education
- Function
- Executive, Management, Director
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
Job Details
Requirements
Assistant Director, Student Experience & Assessment - Graduate School Career Center
The Assistant Director for Student Experience & Assessment leads the design and execution of student engagement and development within the Graduate Career Center. As such, the Assistant Director ensures:
- Programs, services and resources are effectively teaching career-readiness skills consistent with the National Association of Colleges and Employers (NACE) career-readiness competencies.
- Operational excellence, delivering a superior student experience along the full student lifecycle and across all touchpoints.
- Continuous improvement through the collection and analysis of data and reporting of key performance indicators.
Working with The Director of the Graduate Career Center and other career management subject matter experts (SMEs), the Assistant Director's duties include but are not limited to:
- Determine the programs, services, resources, technologies and internal processes that will provide students with a cohesive and seamless learning experience.
- Commit to a student-first mentality and will build and support a connected, comprehensive and student-centered approach to our services while utilizing a data-driven approach to continuous assessment and improvement.
- Is a critical part of the Graduate Career Center team, ensuring that Georgetown graduate students recognize the value of career management, engage with the center early and often, have access to the right tools and resources and are able to measurably increase their career-readiness towards strong outcomes.
Qualifications
- Bachelor's degree required
- 1-2 years of experience in an operations or customer/student service role
- 2-4 years of experience in higher education and/or closely related field
- Knowledge of career management and other University systems such as Handshake, Banner and content management systems such as Wordpress
- Experience with Visio or other visual flowchart applications
- Ability to gather, analyze and report on student learning outcomes and other data is essential
- Must possess exceptional speaking and writing skills and be able to communicate to a variety of constituents
Preferred Qualification:
- Master's degree in Education, Educational Assessment or related field
- Experience in Customer Experience Design/Human-Centered Design
Company
Founded in 1789, the same year the U.S. Constitution took effect, Georgetown University is the nation's oldest Catholic and Jesuit university. Georgetown today is a major student-centered, international, research university offering respected undergraduate, graduate and professional programs on its three campuses in Washington, DC.
Georgetown University is a leading employer in the Washington, DC metropolitan area and offers prospective employees an opportunity to work with the best and the brightest in a caring, diverse and intellectually stimulating campus environment. The University is world renowned for its academic and research programs which provide our faculty and staff with unprecedented career challenges and growth opportunities. Enjoy working with our students and professional colleagues who are proud of their accomplishments and strive to be leaders in their respective fields.
Georgetown University is an Affirmative Action/Equal Opportunity Employer that is committed to diversity in the workplace.
GEORGETOWN UNIVERSITY OFFERS ATTRACTIVE BENEFITS, INCLUDING A TUITION ASSISTANCE PLAN.
- Website
- http://www.georgetown.edu/
- Telephone
- 2026872008
- Location
-
37th & O Streets, NW
Suite 1200A
Washington
DC
20057
US
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