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Customer Order Specialist - AOG

Employer
Sparks Group
Location
Herndon, VA
Closing date
Jul 2, 2019

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Industry
Other
Function
Administrative, Other
Hours
Full Time

Job Details

Job Summary/Company: A preferred Sparks Group partner in Ashburn is seeking a dedicated Customer Order Specialist to fill a long-term contract position. this client is the leader in their industry and this role is an excellent opportunity to expand your customer service skill set! The Customer Order Specialist is responsible for responding to customer inquiries and processing orders for spare parts for customers in the US 24-hours, 365 days a year. This position provides high-priority and emergency logistical sales and technical product support for customers related to material, logistics and supplier issues, and purchase orders. Apply now or call 703-620-6444!

Responsibilities:
  • Process customer orders, quotes, general logistics, etc.
  • Provide clients with part availability, costs, sourcing, delivery times, and any other requested information.
  • Follow-up with international counterpart to ensure all efforts are being made to satisfy orders supplied via production and suppliers.
  • Ensure customer shipping specifications are followed for critical orders and resolve discrepancies working with internal and external customers.
  • Provide feedback and reporting to supplier management group on supplier performance.
  • Ensure shipping directions are following properly for urgent orders.

  • Qualifications/Background Profile:
  • Associates degree in relevant field or an equivalent combination of experience and education.
  • Knowledge of airplane parts is highly desirable and preferred
  • 2-3 years of experience in a fast-paced environment.
  • Ability to rotate different shifts, including overnight hours, on a monthly basis is critical.
  • Position requires a criminal background check.

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

Company

Bringing the Best People and the Best Companies Together Since 1970.

Sparks Group (formerly SPARKS, Sparks IT Solutions, and Sparks Personnel) is the Washington DC Area's leading temporary staffing and full-time recruiting services provider. Whether you are seeking your next opportunity or looking to add talent, Sparks Group is the ideal partner for you! Each of our four divisions (Sparks Office, Sparks Accounting & Finance, Sparks IT, and Sparks Creative) specializes in placing professionals in temporary/contract, temporary-to-full-time, and full-time roles across a diverse array of staffing categories, positions and levels including: office/administrative, customer service, human resources and talent acquisition, legal support, government and cleared personnel, mortgage/banking, accounting and finance, contracts and procurement, information technology and creative/marketing.

Sparks Group brings over four decades of experience placing professionals in challenging and rewarding positions at many of the area’s most prestigious organizations. Our primary focus is presenting opportunities that match each candidate’s skill-sets, experience levels, career objectives, and growth needs. Sparks Group has regularly ranked as one of the top US staffing and recruiting firms having been named to Inavero’s Best of Staffing Lists® for Client and Employee Satisfaction (2012-2017). Additionally, Sparks Group is proud to have been recently selected for other awards Staffing Industry Analysts’ 2017 Best Staffing Firms to Work For, Washington Business Journal Best Places to Work (2017), the Washington Post’s Top Workplaces® List (2017, 2014), Forbes® Best Professional Recruiting Firms (2017), and the National Capital Business Ethics Award.

Company info
Website
Telephone
3012792300
Location
700 King Farm Blvd.
Suite 100
Rockville
MD
20850-5736
US

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