Job DescriptionThe Technology Solutions (TS) Analyst is responsible for planning, coordinating, and managingintegrations within AGS' business environment. This position works closely with multiple internal teamsand can also extend outwards to include external parties as part of the process to identify integrationscope. The analyst is seen as the subject matter expert (SME) on Integrations which includes but is notlimited to Invoicing, Process Improvements, and AGS' Data Warehouse. The analyst provides technicalguidance to AGS' internal teams and must have knowledge of the tools and technologies utilized todeliver our services.ResponsibilitiesMust support the Quality Assurance (QA) process to support Technology Solutions' SDLC processPartner with AGS internal teams to create technical specifications for integration scopeReview technical specifications document created by internal parties (ex: Solution Architects and Implementation Consultants) to ensure thoroughness & completeness and make best practice recommendations as appropriateCreate technical specifications for invoicing projects to ensure they are complete, accurate, and provide best practice technical recommendationsCreate or request system configurations using WebFocus, SQL queries, Informatica, ServiceNow, and/or AGS360)Request & confirm the setup of sFTP sites including creating the standard directory structure, assigning permissions and creating usersRequest & confirm the setup of UNIX Client directory structure across DEV, TST and LOD environments ensuring the proper permissions are appliedTroubleshoot integration cautions, failures, and logic gaps to determine root cause and provide guidance on possible solutionsMonitor and maintain work requests that come through AGS360 to ensure they are appropriately actioned and kept up-to-dateParticipate in identifying and maintaining team best practices QualificationsMinimum 1-3 year(s) experience in IT Business Analyst/Consulting role, or related positionB.S. in Computer Science, Business, or related major or equivalent business experienceProblem analysis and solving skills - ability to identify root causes of problems and differentiate between perceived and actual problems.Good understanding of cloud computing and exposure to technologies supporting applicationsDemonstrated proficiency with Software Development Lifecycle (SDLC)Knowledge of AGS business concepts and functionsDemonstrated experience working in a team environment (in person and virtual) as well the ability to work independentlyStrong technical, organizational, and communication (written and verbal) skills that enable the ability to take requirements from business user and translate in to a developerMust be flexible with an ability to handle multiple tasks, projects, or work items concurrently while meeting prioritized deadlinesIntermediate to Advanced knowledge of MS Office SuiteBasic to Intermediate knowledge of SQL Scripts (Ex: Select, Filter, and Join)Basic to Intermediate Visual Basic (VBA) knowledgeMust have an eye for data quality and experience enforcing data governanceFlexibility and adaptability outside the assigned core responsibilitiesStaffing industry experience is a plusAdditional InformationAs a workplace, we focus on relationships - with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.See what it's like to work at AGS by searching #LifeAtAGS on any social network.AGS is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to disability, please call 844-604-7059