Teller IV

Severn Bank
Crofton, MD
Jun 23, 2019
Jun 26, 2019
Accountant, IT
Full Time
The Teller IV is responsible for the overall supervision of the Teller staff under the direction of the Branch Manager. Accurately and efficiently processes a variety of daily currency transactions. Teller IV is also responsible for processing vault transactions and operating a teller drawer as needed. Follows established procedures and policies. You are required to cover shifts at our other branch locations when needed.Primary FunctionsRepresents the bank to customers using the service quality guidelines. Efficiently answers questions in person and/or over the phone.Processes and settles transactions in an accurate and efficient manner. Follows all established policies and procedures written to comply with security and compliance regulations. Must comply with cash drawer limits established by Retail Banking Department.Comprehends and applies knowledge of product offerings in order to promote the benefits of additional bank services to make appropriate recommendations.Assists customers with general questions including resolving customer needs and referring them to correct department when necessary.Performs and assists in daily branch related activities.May be assigned to train Severn's new tellers.Supervise the teller line by coaching and training the staff.May be asked to cross-train as a Customer Service Representative.Perform daily and monthly audits established by Compliance Department.Processes daily vault transactions.Other duties as assigned.Job SpecificationsRequires work experience in customer service and cash handling. Incumbents are required to complete an internal training program designed to familiarize the teller with knowledge of Bank operations and policies and procedures. Must demonstrate the ability to operate on-line teller terminal, ability to proficiently count currency and coin, and meet provided training objectives.Requires skills necessary to operate general office equipment such as a personal computer, 10-key calculator and drive-thru facilities.Ability to problem-solve. Problems may be technical or administratively complex and require collection, interpretation, and analysis of data from diverse sources.The minimum level of education and experience for this position includes:High School diploma or GED Certificate; Associates Degree Preferred4 yrs of Teller experienceIf you would like to work for a vibrant company committed to the betterment of Anne Arundel County and the success of its employees, consider coming to work for Severn.Severn Bank is a full-service community bank offering a wide array of personal and commercial banking products as well as residential and commercial mortgage lending. It has assets exceeding $820 million and six branches located in Annapolis, Edgewater, Glen Burnie, Severna Park and Lothian. We offer a competitive compensation package as well as a chance to work locally for a large professional organization. Interested candidates should apply on our website. Severn is an Equal Opportunity Employer of Minorities/Females/Vets/ Jobble

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