Telecommute Customer Technical Support Representative
- Employer
- VirtualVocations
- Location
- Alexandria, VA
- Closing date
- Jun 25, 2019
View more
- Industry
- Other
- Function
- Help Desk Technician, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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A web hosting company is seeking a Telecommute Customer Technical Support Representative.Core Responsibilities Include: Answering inbound telephone callsProviding Level 1 Support & SalesSupporting Site MigrationsSkills and Requirements Include:3+ years of experience with cPanel/WHM & the web hosting industryUnderstanding of shared, reseller, vps and dedicated server hostingExperience with WHMCS, Kayako and OpenVZFirm understanding of open source software such as WordPress, Drupal, Joomla, etcAble to handle web hosting related issues such as DNS, FTP, PHP-based errors, etcReliable high speed internet connection
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