Assistant Director (Education, Outreach & Visitor Services)

Washington, D.C
Jun 22, 2019
Jun 30, 2019
Full Time


The Assistant Director of Education, Outreach and Visitor Services is a senior management position with the overall museum responsibility to define and to direct the development and implementation of an education, outreach and visitor programs for all of National Museum of Natural History (NMNH), with the goal of expanding the public impact of the museum and providing a first class experience for our visitors.

Learn more about this agency


  • Leads and manages a strong, central interpretive and education and outreach function, consisting of programs that further the stated goals of the office and strengthen the Museum's educational mission.
  • Oversees the ongoing conception, development, and implementation of a museum-wide audience plan.
  • Develops fundraising proposals for submission to funding agencies within and outside of the Smithsonian Institution for the support of museum education projects, and works with the Development team on other fundraising activities.
  • Establishes a leadership style that emphasizes open and clear written and oral communications, within the office, between offices, and through appropriate supervisory channels.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • Pass Pre-employment Background Investigation
  • Maintain a Bank Account for Direct Deposit/Electronic Transfer
  • May be required to serve an 18-month probationary period for supervisors.

Qualification requirements must be met within 30 days of the job announcement closing date.


Basic Requirements:

1. Degree: that included or was supplemented by major study in education or in a subject-matter field appropriate to the position.


2. Combination of education and experience -- courses equivalent to a major in education, or in a subject-matter field appropriate to the position, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the 4-year course of study described in A above.

In Addition to the basic education requirement, you must have the following:

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the 14 grade level in the Federal Service or comparable pay band system. For this position Specialized experience is defined as experience developing and managing a multi-disciplinary team of professionals and a varied, yet integrated set of education activities, in a large and complex institutional setting, that serve a range of audiences; setting goals, timelines and budgets; allocating resources; and identifying training needs to implement high quality educational activities.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

Special Instructions for Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. For instructions on where to fax these documents, see the "Required Documents" section of this announcement.


Additional information

Please see Benefits at for a complete

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:
  • Knowledge and understanding of learning processes, informal and formal education institutions, use of the technology and media for educational goals.
  • Skill in the development of programs and materials in a variety of formats for a range of audiences in informal education, school, community, and home settings, based on a rich set of research and content resources.
  • Ability to develop, manage, evaluate, and attract funding for strategic educational and outreach plans activities.
  • Ability, as demonstrated by experience in a senior management position of in a large, multi-functional institution setting, to lead a multi-disciplinary staff with different levels of expertise, build partnerships internally and externally, and promote new initiatives that incorporate the most effective educational approaches.

  • Important Note:

    Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance

    Drug test required

    Required Documents

    Your application package should include the following documents:
    • Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. If you want to receive full credit for relevant experience your resume MUST contain the job title (including the occupational series and grade if it is Federal), duties, starting and ending dates (month and year), hours worked per week, and salary.

      USAJOBS has guidance on how to ensure that you submit a complete resume: If you have not written a Federal resume before, you may watch this Resume Writing Tutorial video on the USAJOBS YouTube channel , or read through a helpful Resume Writing FAQ article on the USAJOBS Help Site to learn what details you should, and should not, include in your resume. If any of the above information is not included in your resume we may not be able to fully credit you for your experience.
    • Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
    • Proof of U.S. accreditation for foreign study, if applicable.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    Similar jobs