IT SPECIALIST (NETWORK)

Employer
USAJobs
Location
Washington, D.C
Posted
Jun 21, 2019
Closes
Jun 28, 2019
Hours
Full Time
Duties

Summary

This position is located in the Department of Homeland Security (DHS), Office of the Chief Information Officer (CIO).

The primary purpose of this position is to analyze, manage, or perform work necessary to monitor, maintain, or modify systems for solving complex network problems or accomplishing work processes by using information technology (IT) systems such as computers, routers, firewalls, etc.

Learn more about this agency

Responsibilities

In this position as a IT SPECIALIST (NETWORK) GS 2210 12, your typical work assignments may include the following:
  • Serving as enterprise services and network incident WAN manager with responsibility for defining and executing the total breadth of activity required to ensure the continuous availability of the agency's enterprise services and WAN.
  • Providing guidance to organization Network Operations Centers (NOC's), Component NOCs and leadership with courses of actions, operational recommendations, documentation and enforces policy from onset of a network incident through resolution.
  • Communicating guidance and instructions orally on a wide range of complex IT protocols and/or issues to address network, security, policy incidents and events from cradle to grave.
  • Ensuring that the organization's enterprise and network are able to provide a wide range of services that are vital to the accomplishment of mission requirements.


  • Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status
    No

    Promotion Potential
    13

    Requirements

    Conditions of Employment

    • You must be a U.S. citizen to apply for this position
    • Males born after 12/31/1959 must be registered for Selective Service
    • You must successfully pass a background investigation
    • You must be able to obtain a TOP SECRET/SCI Security Clearance
    • You must submit to a pre-employment drug test
    • Current federal employees must meet time-in-grade requirements
    • You will be required to complete an OGE 450, Confidential Financial Disclosure Form


    Qualifications

    You must demonstrate you have IT-related experience in each of the four competencies listed below:

    1. Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
    2. Customer Service: Identifies solutions and alternatives to IT problems identified from customer surveys and group discussions.
    3. Oral Communication: Communicates moderately complex ideas or information clearly.
    4. Problem Solving: Identifies and solves problems by gathering and applying information from a variety of materials or sources.

    Specialized Experience:
    You qualify for the GS-12 grade level (starting salary $83,398) if you possess one year of specialized experience at the GS-11 grade level performing duties such as:
  • Serving as Network Incident Watch Officer in a 24/7/365 rotating shift environment;
  • Applying network incident management principles, concepts, network protocol, network operation and maintenance concepts and methods related to Information Technology (IT); and
  • Troubleshooting network problems such as outages and serving as Network Incident Manager monitoring teams responsible for the configuration of routers and firewalls.
  • (NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

    Substitution of education in lieu of specialized experience may not be used for this grade level.


    The qualification requirements listed above must be met by , the 07/05/2019 , of this announcement.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Time-in-Grade
    Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service by the 07/05/2019 of this announcement.

    Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE.

    Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.

    Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, Interpretive U. S. Office of Management and Budget (OMB) and U. S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

    Education

    This job does not have an education qualification requirement.

    Additional information

    DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Employee Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. (https://www.opm.gov/news/releases/2016/08/newly-established-leave-policy-gives-disabled-veterans-more-time-to-address-medical-issues-1/)

    This position may be filled at the GS-12 level. If selection is made at the GS-12 level, promotion to the GS-13 level may occur without further competition.

    Promotion Potential: GS-13

    Selectee may be required to serve a one-year probationary period
    Selectee will be required to complete an OGE 450, Confidential Financial Disclosure Form.
    Permanent Change of Duty Station (PCS) Expenses will not be paid.

    Background Investigation: To ensure the accomplishment of its mission, the Department of Homeland Security (DHS) requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for TOP SECRET/SCI clearance as a condition of placement in this SPECIAL SENSITIVE position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

    Pursuant to Executive Order 12654 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.

    The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans , Peace Corps / VISTA volunteers , and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using a job questionnaire based on the following competencies or knowledge, skills and abilities needed to perform this job:
    • Attention To Detail
    • Customer Service
    • Oral Communication
    • Problem Solving


    If you are amongst the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.

    To preview the job questionnaire and application, click https://apply.usastaffing.gov/ViewQuestionnaire/10497749

    If, after reviewing your resume and/or supporting documentation, a determination is made that you have overstated your qualifications and/or experience, you will be removed from consideration or your score will be lowered.

    Consideration may be given to performance appraisals and incentive awards as an indicator of quality of prior experience. No points will be awarded.

    Interagency Career Transition Assistance Program (ICTAP) Eligibles:If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be placed in the well-qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

    Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures. View information on VEOA in OPM's Vet Guide ).

    Background checks and security clearance

    Security clearance
    Sensitive Compartmented Information

    Drug test required
    Yes

    Position sensitivity and risk
    Special-Sensitive (SS)/High Risk

    Trust determination process
    National security

    Required Documents

  • Your resume
  • Your responses to the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/10497749
  • Are you a current or former federal employee? Must Submit:
    Your most recent SF-50 showing your current grade and tenure; (you may be removed from consideration if not submitted).
    An SF-50 showing highest (permanent) grade ever held, if different from your current grade. NOTE: Performance award, Realignment, and Detail SF-50s will not be accepted as proof of grade and tenure.
    If you are applying for a higher grade, please provide an SF-50 or SF-50s which shows the length of time in the current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s with dates that show proof of you holding the grade for at least a year) to support meeting time in grade requirements. (NOTE: You may need to submit more than one SF-50.)
  • Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) and/or documentation of service connected disability. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans' information .
  • Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Submit a copy of your:
    - Agency notice
    - Most recent performance rating
    - Most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location
  • Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
    - Position title
    - Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)
    - Agency
    - Beginning and ending dates of appointment
  • Are you applying under special hiring authorities as a military spouse? Provide a copy of your:
    - Marriage certificate, and
    - Your spouse's PCS or A completed SF-15 with supporting documentation.
  • Are you applying under Schedule A hiring authority for persons with severe disabilities? Provide: Evidence of your intellectual disability, severe physical disability, or psychiatric disability obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefit.
  • You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.
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