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Remote Customer Support Specialist

Employer
VirtualVocations
Location
Manassas, VA
Closing date
Jun 25, 2019

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Industry
Other
Function
Help Desk Technician, IT
Hours
Full Time
Career Level
Experienced (Non-Manager)
A technology company needs applicants for an opening for a Remote Customer Support Specialist.Core Responsibilities of this position include: Answering customer live chats, emails and phone callsProviding customer feedback and data to internal teamsMaintaining detailed product knowledge to support salesPosition Requirements Include:Bachelor's degree or an anticipated graduation date within the next yearExperience working remotelyEnjoys teaching others and explaining technical conceptsAbility to write internal documentation and tutorialsAbility to provide customer service through casual, unscripted conversations

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