A branded links platform provider needs applicants for an opening for a Telecommute Brand Customer Success Manager.Core Responsibilities of this position include: Providing phone and email support that's both commercial, administrative and technicalGiving customers in-depth product advice and first/second level technical supportProviding top-notch customer care to our growing user baseMust meet the following requirements for consideration:A third level qualification disciplineNative EnglishExperience with customer communications/support software (Zendesk, Intercom or similar)Ability to handle a high volume of customer care ticketsExcellent written and verbal communication skills, the ability to explain complex topics simplyAll other requirements necessary for this position