Director, Chapter Management

Employer
Catholic Relief Services
Location
Baltimore, MD
Posted
Jun 19, 2019
Closes
Jun 23, 2019
Ref
161341133
Industry
Nonprofit
Hours
Full Time
The role of the Director of Chapter Management is pivotal to the functioning of the Mission and Mobilization team, working closely with the Director, Campaign Content and Action, the Campaign Content and Action team, and the Sr. Adviser for Hispanic Engagement to ensure that the overall movement-building strategy is focused on building a network of thousands of groups throughout the country that are mobilized to advance the CRS cause. The Director collaborates closely with the Church Engagement team to ensure the seamless identification of potential chapter leaders and the transfer of relationships between and among Church leaders and our chapter-building work. The Director also collaborates as necessary with the Government Relations and Policy teams to ensure that our chapter work is aligned with policy and advocacy objectives. The Director also works closely with the Strategy and Operations team to plan and monitor budgets, ensure the chapter methodology is sound and assessed regularly, and based on benchmarking with internal and external models, and other collaboration as appropriate. The Director is responsible for implementing, adapting, and scaling the methodology to build a CRS chapter network of supporters throughout the United States along with a system to recruit and support volunteers within CRS chapters that are scalable and replicable. The Director supervises five (5) Field Directors, and two (2) HQ/National-based Senior Advisers. The Director is responsible for ensuring that the national strategy for the growing CRS chapter network is implemented evenly across the field offices, targeting key audience segments for chapter growth, retention, and development, as well as organizing our engagement of chapter leaders on a regional and national level. Job Title: Director, Chapter Management Internal Title: Director I Job Location: Baltimore/HQ or Telecommuting Job Type: Full-Time Reports To: Sr. Director, Movement Building and Issue-Based Campaigning Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS' relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. Background The Movement-Building and Issue-Based Campaigning work, comprised of the Campaign Content & Action Team, and the Chapter Management Team, is integral to the entire Mission & Mobilization division. Animated by our Catholic faith's call to action to alleviate suffering and work to create a more just world for the world's poorest, most marginalized and vulnerable people, CRS is seeking to build a movement of millions of people in the United States and around the world to increase the Church's impact and influence in combatting global poverty, violence and injustice. Our new Movement Building strategy is the outward expression of missionary discipleship--calling forth leaders who have encountered Christ in the face of the poor, becoming prophetic advocates for justice and the common good. Guided by our Catholic faith, we are committed to building a movement of passionate individuals across the United States who will take action to advance CRS and our vision of integral human development for all. The Chapter Management team is integral to the larger Mission & Mobilization division, seeking to build a movement of millions in support of CRS' mission and strategic priorities. The Chapter Management team is responsible for creating and implementing the strategy to build an ever-increasing network of chapters (or groups) of CRS supporters with ever-increasing engagement with CRS' mission and priorities throughout the United States. The network of chapters (or groups), representing key audience segments, including but not limited to Catholic high schools, colleges & universities, Hispanic constituencies, parish and diocesan-based adult audiences as well as ecumenical, interfaith and secular audiences as appropriate, will support CRS' issue-based campaign activities, and will significantly bolster our advocacy, policy, and fundraising priorities and goals. Job Summary The role of the Director of Chapter Management is pivotal to the functioning of the Mission and Mobilization team, working closely with the Director, Campaign Content and Action, the Campaign Content and Action team, and the Sr. Adviser for Hispanic Engagement to ensure that the overall movement-building strategy is focused on building a network of thousands of groups throughout the country that are mobilized to advance the CRS cause. The Director collaborates closely with the Church Engagement team to ensure the seamless identification of potential chapter leaders and the transfer of relationships between and among Church leaders and our chapter-building work. The Director also collaborates as necessary with the Government Relations and Policy teams to ensure that our chapter work is aligned with policy and advocacy objectives. The Director also works closely with the Strategy and Operations team to plan and monitor budgets, ensure the chapter methodology is sound and assessed regularly, and based on benchmarking with internal and external models, and other collaboration as appropriate. The Director is responsible for implementing, adapting, and scaling the methodology to build a CRS chapter network of supporters throughout the United States along with a system to recruit and support volunteers within CRS chapters that are scalable and replicable. The Director supervises five (5) Field Directors, and two (2) HQ/National-based Senior Advisers. The Director is responsible for ensuring that the national strategy for the growing CRS chapter network is implemented evenly across the field offices, targeting key audience segments for chapter growth, retention, and development, as well as organizing our engagement of chapter leaders on a regional and national level. Roles and Key Responsibilities Manages a large team that includes field and HQ-based technical advisers to ensure cohesion of efforts across the country and among key audience segments Oversees the development, growth, and retention of ultimately thousands of chapters throughout the United States targeting key audiences, including but not limited to high school students, college/university students, Hispanic audiences, and Catholic adults Models the passion and spirit required to launch and sustain thousands of chapters replete with committed individuals who are prophetic voices for justice and the common good Directs the implementation and assessment of training and leadership development, campaign content and action modules across all chapter segments to support chapter members and leaders in their activities Ensures campaign issue focus to assist in building constituent advocacy confidence Organizes and prioritizes the development and growth of chapters based on CRS strategic priorities related to policy, advocacy, and fundraising Collaborates closely with the Campaign Content and Action Director and team, Analytics and other relevant teams and departments to develop engagement pathways for volunteers within the CRS chapter infrastructure Leads the evaluation of the chapter methodology and impact on mobilization and movement-building goals and objectives, and pivots growth strategies as necessary Works closely with all the Mission and Movement senior directors, directors and relevant leads in Charitable Giving, Marketing & Communications, Overseas Operations, and other departments and external partners as appropriate Collaborates closely with the Operations team to develop a systematic and streamlined process to manage a growing national network of chapters and volunteers at scale and within budget constraints Collaborates closely with Knowledge Management, Analytics, and other divisional research as well as other external research, networking and other capacities to ensure identification of innovative practices and solutions as it relates to chapter growth and constituent participation Oversees engagement and management of consultants, including Civic Courage and others, as it relates to chapter methodology development and implementation Oversees overall departmental budget management and ensures compliance with financial systems Basic Qualifications Bachelor's degree in political science, international relations, community organizing, social work, public policy or related field, and a minimum of ten 10 years work experience in related field required. Master's degree preferred Eight (8) years of management and supervisory experience Demonstrated experience and results mobilizing and/or organizing networks of people into communities (ie chapters) to take action on social justice issues, especially advocacy at the federal level Strong knowledge of US Congress and US political environment Demonstrated experience representing complex federal public policy positions to key audiences Demonstrated success in supervising team of high performing individuals Ability to think holistically and envision the big picture while maintaining strong attention to detail Ability and desire to work well with diverse employees and constituents in a cooperative and friendly manner Must possess ability to handle multiple priorities in a fast-paced environment Able to work flexible hours when needed Ability to travel in the US and overseas as necessary Preferred Qualifications Bilingual (English/Spanish) preferred Demonstrated understanding and support of bi-lingual and bi-cultural (English and Spanish) program development Demonstrated success in effectively marketing engagement opportunities to US Catholic audiences In-depth knowledge of Catholic social teaching and structure of the Catholic Church Agency-wide Competencies These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. Integrity Continuous Improvement & Innovation Builds Relationships Develops Talent Strategic Mindset Accountability & Stewardship Supervisory Responsibilities This position supervises a large team of seven (7) staff directly and manages a large team of more than 20 staff. Work Conditions/Environment Conditions: CRS Headquarters office in Baltimore. Telecommuting opportunities available. What we offer CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world. Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS' processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. (if applicable) NOTE: All interested applicants must be authorized to work in the US at the time of application. Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. EOE/M/F/D/V - CRS is an Equal Opportunity Employer. Bilingual (English/Spanish) preferred Demonstrated understanding and support of bi-lingual and bi-cultural (English and Spanish) program development In-depth knowledge of Catholic social teaching and structure of the Catholic Church Demonstrated success in effectively marketing engagement opportunities to US Catholic audiences

Similar jobs