Duties

Summary

This position is part of the Customer Services, Government Publishing Office in Washington , District of Columbia.

The Selectee will work shift 1 for a daily 8-1/2 hour tour of duty, including 30 minutes unpaid lunch, spanning the core hours of 9:00 am - 3:00 pm (i.e. 8:00 am - 4:30 pm or 7:30 am - 4:00 pm).

Additional vacancies may be filled through this announcement.
Learn more about this agency

Responsibilities

As a Printing Service Specialist, your typical work assignments may include the following:

• Provides an individualized, relationship-driven avenue for customer agencies to communicate their overall service needs in relation to printing, publishing, and multimedia programs. Writing accurate contract specifications to support agency procurement services.
• Works in a team environment to provide frequent communication and direct customer service to federal agencies and print vendors.
• Applies procurement principles, federal acquisition regulations, in the writing of various contract types in order to provide print related services.
• Develops detailed language to describe contract requirements from broadly described customer agency requirements, facilitating procurement planning for contracts to ensure that product, service and price objectives are met.
• Evaluate quotes and bids for conformance against requirements defined in contracts to make award recommendations.
• Prepares materials and participate in pre-award and post-award meetings with responsible offers.
• Resolves customer complaints expeditiously, providing same or next-day services in most cases and developing remedies on routine contract complaints.

Travel Required

Not required

Supervisory status
No

Promotion Potential
12

Requirements

Conditions of Employment

• U.S. Citizenship is Required.
• Selectee must pass a drug test prior to appointment.
• Selectee must pass a background check prior to appointment.
• Males born after 12/03/59 must be registered for Selective Service.
• Selectee will be required to serve a one year probationary period
• Selectee must be able to obtain and maintain a Non-sensitive (NS)/Low Risk .

Qualifications

This vacancy announcement will be open from June 6, 2019 to June 19, 2019 or when 100 applications have been received. The vacancy will close on whichever day the first of these conditions are met. If the application limit is reached on the same day the announcement opened, the open and close date will be the same. Candidates are encouraged to read the entire announcement before submitting their application packages.

To qualify for the Printing Service Specialist, PG -1654-11/12, you must meet the following requirements:

To minimally qualify for the Printing Services Specialist, PG-1654-12 level, you must possess one year of specialized experience at the PG-11 or equivalent grade level or higher. Specialized experience include:

• Experience utilizing federal acquisition/procurement regulations ensuring customers' requests are fulfilled.
• Experience assisting with determining specifications for contracts related to printing and publishing products and services.
• Experience with contract administration and techniques to complete contract activities;Experience communicating both oral and written to negotiate with customer and vendors contract requirements and agency processes and procedures; and
• Experience researching methods and techniques to resolve printing/publishing dilemmas or administrative concerns as they arise.

To minimally qualify for the PG-11 level , you must meet the requirement below. A. One (1) year of specialized experience at the at the PG-09 (or equivalent) level or higher. Examples of qualifying specialized experience include:

• Experience participating in collaboration with customers to gather information about their printing/publishing requirements, and
• Experience performing procurement planning to identify and recommend contracting method(s) that meet the customer's printing/publishing needs,
• Experience writing draft specifications that will be reviewed and finalized by others, for statements of work (SOW) or contract solicitations in order to procure printing or publishing related products/services based on a customer's broadly described requirements, and
• Experience administering multiple contract types (i.e. Request for Quotation, Invitation for Bid, Request for Proposals, Sole Source, etc.) throughout various parts of he contract lifecycle (to include Pre-award, Post-Award Administration and/or Contract Closeout).

B. I have completed a PH.D or equivalent doctoral degree or I have completed three (3) full years of progressively higher level graduate education leading to a PH.D. degree, or equivalent in a major study -- journalism, business administration, English composition, commerce, accounting, printing or printing engineering, graphic or commercial art, industrial engineering, or economics; or LL.M if related. (Note: You must attach a copy of your transcript failure to do so will result in an ineligible rating).
C. I do not possess 1 year of specialized experience at the PG-09 (or equivalent) level or higher as described in Option A above. I also do not possess a PH.D or equivalent doctoral degree nor have I completed three (3) full years of progressively higher level graduate education leading to a PH.D. degree, or equivalent in a field related to this position as described in Option B above. However, I have a combination of experience and education that equals at least 100 percent of the total requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

All qualification requirements must be met by the closing date of this announcement(06/26/2019) to be considered.

Education

Substitution of education in lieu of specialized experience may be used for the PG-11 grade level only.

Completed a PH.D or equivalent doctoral degree or I have completed three (3) full years of progressively higher level graduate education leading to a PH.D. degree, or equivalent in a major study -- journalism, business administration, English composition, commerce, accounting, printing or printing engineering, graphic or commercial art, industrial engineering, or economics; or LL.M if related. (Note: You must attach a copy of your transcript failure to do so will result in an ineligible rating).

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts which cites the name of the institution are acceptable, or (2) you may submit a list with all of your courses, grades and GPA, semester, year, and credit for the course. Official transcripts will be required from all selectees prior to receiving an official offer.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

Employment of Relatives
Section 3110 of Title 5, U.S. Code, prohibits a Federal official from appointing, promoting, or advocating the appointment or promotion of a relative in the agency where the official is serving or exercises jurisdiction. In addition, Section 2302(b)(7) of Title 5, U.S. Code, makes it a "prohibited personnel practice" for a person in authority to "appoint, employ, promote, advance, or advocate for the appointment, employment, promotion, or advancement of a relative." For further information visit: https://www.law.cornell.edu/uscode/text/5/3110 and https://www.law.cornell.edu/uscode/text/5/2302

Separated Employees:
If you have separated from Federal Government employment, you may obtain a copy of your SF-50 via: National Personnel Records Center, Annex, 1411 Boulder Boulevard, Valmeyer, IL, 62295; FAX - 618-935-3014; or visit the National Archives Website.

Work Life Balance:
The GPO offers Transit subsidy for commuters using public transportation (Metro Bus/Rail, MARC, VRE, etc.).
This position is also eligible for telework, flexible work schedule, and leave credit for private sector employment.

Background Investigation:
To ensure the accomplishment of its mission, the GPO requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully completed a background investigation for a Non-sensitive (NS)/Low Risk. This review could include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Depending on the type of background investigation required, the security process may take between 6 weeks to 12 months.

The Agency may rescind the tentative offer, if the candidate is unable to obtain an interim clearance.

Schedule A (Disability Appointment):
Documentation of eligibility for employment under Schedule A can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. The letter must be printed on a "medical professional's" letterhead and signed.

Reasonable Accommodation:
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process you must contact the Human Capital Specialist on the vacancy announcement at least seven business days before the closing date of this announcement to receive assistance. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Equal Employment Opportunity Policy:
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the minimum qualifications for this position, your application and responses to the online questionnaire will be evaluated under Category Rating selection procedures for placement in one of the following categories:

Best Qualified - for those who are superior in the evaluation criteria
Well Qualified - for those who excel in the evaluation criteria
Qualified - for those who only meet the minimum qualification requirements

Candidates determined to be Best Qualified may be referred to the Hiring Manager for further consideration and possible interview. The Category Rating Process does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans.

If after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may be excluded from further consideration for this position.

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this position, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The rating you receive is based on your responses to the questionnaire and supporting documents. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may be excluded from further consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.

You will be further evaluated on the following Competencies required for the position:

• Contracting/Procurement
• Customer Service
• Technical Competence
• Writing

We DO NOT require a separate narrative statement responding to the competencies, however your resume must CLEARLY show possession of these competencies.

If you meet the qualifications stated above and you are among the top candidates your application may be referred to the Selecting Official for further review.

Background checks and security clearance

Security clearance
Other

Drug test required
Yes

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Suitability/Fitness

Required Documents

• Content of Resume: Your resume or other written form you choose to describe your job-related experiences are used to verify your qualifications. Therefore, it is important that your resume accurately reflects the duties and responsibilities under each position you have held with each employer. In describing your experience, please be clear and specific. It is your responsibility to make sure your resume states complete information for each job entry (beginning and ending dates of employment stated as MM/YYYY; and total number of hours worked per week). If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position. To assist you in sending in a complete resume, use the checklist at: https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include

• Veterans' Preference: When applying for Federal positions, those eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) 0pt, on the Occupational Questionnaire in the section(s) provided. Only veterans discharged or released from active duty in the armed forces under honorable conditions are eligible for veterans' preference.
• DD-214: If you are claiming Veterans' Preference, provide a copy of your DD-214 (Member Copy 4) Certificate of Release or Discharge from Active Duty, or other equivalent documentation to prove your entitlement and to verify your type of discharge. Failure to provide this information may result in your application not receiving preference.
• VA Letter and SF-15: If you are claiming Veterans' Preference based on a Compensable Disability, Widow or Spouse Entitlement, or as a Purple Heart recipient, you must submit your DD-214 or other proof of entitlement as described above; and SF-15, and the required proof of disability, i.e., Department of Veterans Affairs letter dated 1991 or later. Failure to provide this documentation may result in your application not receiving preference. (Please see veteran eligibility documentation for more information on veterans preference in federal hiring)
• Active Duty Service Members: If you are veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency to receive Veterans Preference under the VOW (Veteran Opportunity to Work) to Hire Heroes Act of 2011. Agencies are required to accept, process, and grant tentative veterans' preference to those active duty service members who submit a certification (in lieu of a DD-214) along with their job application materials. Agencies must verify the individual meets the definition of 'preference eligible' under 5 U.S.C. 2108 prior to appointment. A '"certification" is any written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. More information may be found at http://www.opm.gov/policy-data-oversight/veterans-employment-initiative/vet-guide/ .
• For Applicants qualifying on the basis of education: School transcript(s) - official or unofficial. A transcript is required if you are claiming to qualify based on your education. The information presented in the transcript must be verifiable; at the minimum the transcript should contain the name of the institution, applicant's name, list of completed courses, semester hours, and GPA. If you provide an unofficial transcript at the time of application and you are selected, you will be asked for official versions prior to an official job offer.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.