Duties

Summary

This position is located in the Consumer Financial Protection Bureau, Office of Civil Rights (OCR) in the Office of Equal Opportunity & Fairness (OEOF). You will serve as the OCR Complaints Manager for EEO claims filed pursuant to 29 C.F.R. Part 1614, Sections 504 and 508 of the Rehabilitation Act, and CFPB policy (the EEO complaint process).

See our tips on the application process and printable checklist to ensure each step of the application is completed.

Learn more about this agency

Responsibilities

As the Complaints Manager, Office of Equal Opportunity and Fairness, you will:

• Serve as a legal expert on all matters pertaining to OCR's EEO federal sector complaint processes.
• Review EEO complaints filed with the Bureau to determine the appropriate course of action pursuant to 29 C.F.R. Part 1614 and related laws and guidance. Responsible for ensuring the EEO Program is in compliance with EEOC regulations and guidance, including timeliness and ensuring legal accuracy and high quality of all products.
• Direct the operations and activities of the team of individuals within OCR responsible for processing EEO informal and formal complaints under 29 C.F.R. Part 1614 and arising under the Equal Pay Act of 1963, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967, Section 501 of the Rehabilitation Act of 1973, and the Genetic Information Nondiscrimination Act of 2008, as well as complaints filed against the Bureau under Sections 504 and 508 of the Rehabilitation Act and relevant Executive Orders (e.g., E.O. 11478, as amended by E.O. 13087, E.O. 13152, and E.O. 13672, and Executive Order 13145).
• Serve as first-line supervisor for and directs and monitors the work of EEO specialists (including informal and formal case managers), OCR attorneys involved in case processing, and other OCR employees, as assigned.
• Write/edit EEO related Reports such as the EEOC's 462 Report, No FEAR Act Report, and information for the MD-715 Report. Create and deliver EEO training to Bureau staff and contractors.

Travel Required

Occasional travel - Occasional travel may be required

Supervisory status
Yes

Promotion Potential
71

Requirements

Conditions of Employment

• Click "Print Preview" to review the entire announcement before applying.
• Please refer to "Conditions of Employment."
• You must be a U.S. Citizen or U.S. National
• Public Trust Background investigation will be required.

PLEASE NOTE:
- Experience may have been gained in either the public or private sector.

Qualifications

You must meet eligibility and qualification requirements within 30 days of the closing date of this announcement.

1. Law Degree: Applicants must be a graduate of an accredited law school with an LL.B., J.D. or equivalent.

2. Bar Membership: Applicants must be a current member of a bar with a valid license to practice law in a state, territory of the United States, District of Columbia, or Commonwealth of Puerto Rico.

3. Specialized Experience: Applicants must have at least one year of specialized experience at the next lower grade level, or equivalent, that has equipped them with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. This position requires:

• Demonstrated written communication and research skills; AND
• Experience processing or managing federal sector EEO complaints; AND
• Expert knowledge of federal sector EEO laws, regulations, and EEOC guidance

In addition, you must have:

• Seven (7) years of related legal experience. Such experience must include experience as a licensed attorney in order to be creditable, (Law Clerk experience is not qualifying for the experience requirements); OR
• Three (3) years of specialized experience at the CN-60 level (equivalent to the GS-14 level) that equipped you with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position.

Education

Law Degree: Applicants must be a graduate of an accredited law school with an LL.B., J.D. or equivalent.

Additional information

- We may select from this announcement or any other source to fill one or more vacancies.
- This announcement may be used to fill like positions in other organizations within the Bureau.
- All candidates will be considered without regard to any non-merit reasons such as race, color, religion, sex, age, national origin, lawful political affiliation, marital status, disability, sexual orientation, protected genetic information, parental status, membership in an employee organization, or other non-merit factors.
- Relocation expenses will not be paid.
- This position is ineligible for bargaining unit representation.

CONDITIONS OF EMPLOYMENT:
- Subject to a trial period is required (unless already completed).
- Must successfully complete a background investigation.
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9 . Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Obtain and use a Government-issued charge card for business-related travel.

Ethics: Consumer Financial Protection Bureau employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at www.oge.gov . In addition, Bureau employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Bureau of Consumer Financial Protection (5 CFR 9401), which, among other things, prohibit an employee or the employee's spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by the Bureau. BCFP's regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys. Applicants may review the Bureau's ethics regulations and a summary of the regulations at www.consumerfinance.gov . Questions regarding these requirements and prohibitions should be directed to the Bureau Ethics Office at EthicsHelp@cfpb.gov .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will evaluate your application by comparing your description of your work experience, level of responsibility, and accomplishments, with the requirements of the position to determine whether you meet all the qualification requirements. The following questions are for information gathering purposes only.

Veterans preference is not applied but considered a positive factor.
To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package. Documents can be uploaded under the category of "Cover Letter".

REQUIRED DOCUMENTS:
1. Your resume must identify the law school from which you graduated and include your bar membership information. Your resume must also demonstrate how you meet at least the minimum qualifications for this position, as well as the specialized experience requirements of the position.

2. VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans' preference, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Compensably disabled preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. An SF-15 may be found at the OPM Forms Page. For more information on veteran's preference, click here .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.