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Customer Service Representative

Employer
OfficeTeam
Location
Alexandria, VA
Closing date
Jun 20, 2019

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Industry
Other
Function
Customer Service
Hours
Full Time
Career Level
Experienced (Non-Manager)
Ref ID: 04580-0011031222Classification: Customer ServiceCompensation: DOECustomer Service Representative Opportunities! OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Investment Advisory industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. If you're looking for a long-term temporary-to-full-time engagement, and can work in Alexandria, Virginia, this could be the Customer Service Representative position for you! Key responsibilities - Give exceptional customer service in a timely fashion - Receive and send written business correspondence - You will likely support business development and client referral goals by actively cross-selling and referring customers - Manage incoming telephone calls- 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Foundational knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Highrise, and Insightly - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Strong communication and social skills - achievement oriented, positive attitude and an approach to work rooted in professionalism - Strong customer service and office administrative skills - Demonstrated experience performing extensive research to resolve complex customer inquiries - Command of customer service - Order entry experience desired - Salesforce.com experience - Excellent problem solving skills in Microsoft Office applications - Strong problem-solving skills If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today to [Click Here to Email Your Resum?].OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888-490-4154 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.? 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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