Remote Customer Retention Specialist

Employer
VirtualVocations
Location
Manassas, VA
Posted
Jun 05, 2019
Closes
Jun 22, 2019
Ref
157816853
Function
Accountant, IT
Industry
Other
Hours
Full Time
A home decor and lighting fixtures retailer has an open position for a Remote Customer Retention Specialist.Must be able to: Handle incoming calls on all Customer Service related inquiriesHandle customer concerns with empathyFocus on solving any customer problem on the first callPosition Requirements Include:Training program conducted at our Chatsworth headquarters for approximately four to six weeks1 years of customer service experience or retail backgroundExcellent verbal and written communication skills in EnglishComputer literate and able to navigate through programs and windowsExcellent typing and data entry skillsAble to multi-task. Ie talk on the phone and type notes at the same time

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