An aerospace and defense company is seeking a Telecommute Senior Customer Service Representative.Candidates will be responsible for the following: Researching, crafting, and standardizing written responses to complex inquiriesCommunicating complex policy information clearly and in a well-organized mannerProofreading responses to ensure consistency with internal standardsQualifications for this position include:Bachelor's degree in Health, business, communications, or other related fieldThree years prior, relevant full-time work experienceWorking knowledge of health care, the ACA, and related issuesStrong proficiency in Microsoft Office SuiteMust have prior Helpdesk experienceHigh level of initiative coupled with quick learning ability