THE PROFILE Abercrombie & Fitch Co. is a leading global specialty retailer of high-quality, casual apparel for men, women and kids with an active, youthful lifestyle under its Abercrombie & Fitch, abercrombie kids, and Hollister Co. brands. A&F was founded in 1892 and is based in New Albany, Ohio. A&F sells merchandise through retail stores in the United States, Canada, Europe, Asia, Mexico, and the Middle East. The Company also operates e-commerce websites at www. abercrombie.com, www. abercrombiekids.com, www.hollisterco.com THE JOB The Hollister associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demon- strates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale. WHAT IT TAKES * Adaptability / Flexibility * Stress Tolerance * Applied Learning * Attention to Detail * Multi-Tasking * Work Ethic WHAT YOU'LL DO * Customer Experience * Store Presentation and Sales Floor * Communication * Asset Protection and Shrink * Policies and Procedures * Training and Development