Director of IT
TITLE: Sr. Director, Information Technology RESPONSIBLE TO: Vice President, Information Technology DIVISION/DEPT: Operations/Information Technology SUPERVISES: Director, Information Systems FLSA STATUS: Exempt INCUMBENT: N/A BASIC FUNCTION: Lead) application development initiatives under the guidance of the Vice President of IT by managing multiple development teams to create new and enhance existing products. Successfully project manage the IT department's application development portfolio of projects to completion against objectives and conduct systems analysis to ensure projects meet stakeholder expectations and needs. Develop, implement and enforce effective software development principles and provide technical oversight for the organization. SPECIFIC DUTIES1: Manage projects and staff in the development and implementation of new software products to solve business problems on time and within budget. Engage, develop and motivate personnel, retaining top departmental talent. Successfully project manage application development projects and effectively identify and mitigate risks to goals, schedule and cost. Prioritize projects and align departmental and non-departmental resources including vendors. This will include the procurement of third-party tools and services in accordance with our procurement policy. Monitor availability of software systems and successfully manage through outages, including delivering communications to end-users and internal staff, working with third-party vendors and internal operations staff. 1 All duties are considered to be essential, unless otherwise indicated. Job Description - Sr. Director, Information Technology Version 1.0 August 31, 2017 Develop and negotiate contracts with third-party vendors. Maintain and nurture customer relationships and prepare customers for the introduction of new technology. Design and carry out software implementation principles and strategies. Conduct systems analysis through customer interviews to effectively assess and document technological needs. Research, prototype and test solution sets to business problems, develop business plans and cost models, including forecasting expenses for presentation to the VP of IT and other GII executives. Develop annual department budget, track expenses to actuals, forecast expenses and document budget variances. Regular communication with project team, senior management, members and other stakeholders. Provide routine status updates to the VP of IT and stakeholders. All other duties as assigned. RELATIONSHIPS: Internal: Daily interaction with VP of IT and with project team to assess project status and provide direction and support. Routine interaction GII departments and project sponsors to gather, assess and report project status and other technology needs. Members: Level of interaction dependent on the scope of the project. Interaction may be required, but not limited, to gathering system requirements, providing project updates, marketing and conflict resolution. Outside: Interaction with vendors will be required to develop, maintain and nurture relationships, oversee development efforts and for product procurement. . Government Officials: N/A SKILLS NEEDED: Exceptional project management skills and experience successfully managing high-profile software development projects including risk management, resource allocation and prioritization. Exceptional people management experience and leading and motivating software development teams. Exceptional analytical skills and the ability to effectively help customers to understand their technological needs. Exceptional oral and written communication skills to professionally deal with and negotiate with persons of all levels to maintain relationships and to resolve conflicts. Extensive budgetary skills including the development of operational and capital budgets, monitoring expenses, reporting variances and forecasting end of year 2 All skills and abilities are considered to be essential, unless otherwise indicated. Job Description - Sr. Director, Information Technology Version 1.0 August 31, 2017 spending. Extensive experience working with Microsoft stack is preferred, including, but not limited to, Microsoft Dynamics CRM and Microsoft SharePoint 2016. Extensive experience developing technical legal contracts to procure IT services and resources. Experience supporting research and development efforts, including construction of prototypes and carrying out pilot studies. Ability to identify and effectively communicate technological benefits to non-profit organizations. Ability to identify, design and implement technological solutions for non-profit organizations. Ability to implement federally compliant procurement procedures, including having familiarity with HIPAA and its' effects on technological solutions. Ability to create and present detailed business plans and executive summaries. Experience developing and maintaining Incident Response, Business Continuity and Disaster Recovery plans. EDUCATION: Bachelor's Degree in computer science or related field or equivalent combination of education and experience. EXPERIENCE: Minimum five years project management, integration and leadership experience. DECISION MAKING: Priorities, costs, formats and responsibility of assignments.