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Service Desk Technician (Secret Clearance)

Employer
TEKsystems, Inc
Location
Alexandria, VA
Closing date
Jun 20, 2019
*At minimum an interim Secret clearance is required prior to interviewing Must be able to OBTAIN a CompTIA A+, Network+, Security+ CE within 90 days Applicants may be entry-level, but pay will primarily be based on that and certifications obtained TEKsystems has partnered with a leading Government Integrators to identify results oriented and self-motivated Service Desk Technicians to support our teams in Arlington and Alexandria, Virginia. The Service Desk Technician's role is to provide over the phone support and maintenance for Department of Defense users. Support can include escalating tickets, installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance.Duties of a Service Desk Technician may include:Perform installation, repair, and preventative maintenance of personal computer and related software/hardware remotely, over the phone or at desk sideIdentify, evaluate and solve end-user workstation problemsRead, understand and apply complex technical informationMaster new computer technologyExcellent customer service skills both on phone and at desk sidePreferred Skills / Experience:Knowledge of Windows 7, Windows 10 and Proprietary applications and peripheralsMust have strong technical knowledge of Windows OS and all communication and hardware troubleshooting on PCsBMC Remedy TicketingRequired Qualifications*At minimum an interim Secret clearance is required prior to interviewing Must be able to OBTAIN a CompTIA A+, Network+, Security+ CE within 90 days Applicants may be entry-level, but pay will primarily be based on that and certifications obtained About TEKsystems:Join TEKsystems(R), a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.

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