Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? Director, BMSC Business Consultancy Bethesda, Maryland Category: Sales and Marketing Apply Posting Date Jun 13, 2019 Job Number 19078265 Job Category Sales and Marketing Location Marriott International HQ, 10400 Fernwood Road, Bethesda, Maryland, United States Brand Corporate Schedule Full-time Relocation? No Position Type Management Start Your Journey With Us Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? Marriott International Business Consultancy Job Specification Position: Director, Business Consultancy Date: March 2019 Business: BMSC Department: Planning and Services Direct Report to: VP, BMSC Business Consultancy POSITION SUMMARY The Director, Business Consultancy provides high-quality consulting and strategic leadership to solve clients' complex business challenges for all departments within Marriott International (ie, broader than the BMSC Business Unit). The Director is responsible for working across the organization to produce results on consulting engagements and related activities which may include formulating strategy, conducting industry research and analysis, design/reengineering business processes, program management, activation planning, change management and measurement. The position will actively collaborate with Executive Stakeholders and clients which may include Senior Executives and Vice Presidents for any department/business within Marriott International. This position will lead consulting efforts across a matrix organization which includes partnering with and influencing various levels of organizations on related client assignments to create solutions and drive desired results. CORE WORK ACTIVITIES Managing Consulting Engagements * Advises clients on strategy formulation efforts, including conducting necessary research, analysis and development of data-driven recommendations. * Conducts process re-engineering services, including facilitation of design sessions, documentation of processes, and identification of improvements. * Provides day-to-day project leadership to ensure engagements are delivered on time and on budget and achieves client satisfaction with project delivery and business results. * Creates high-impact deliverables for Senior Leadership consumption. * Develops change management strategies to implement project recommendations and affect change. * Measures, evaluates and reports the key results of the implemented solutions and captured benefits. MANAGEMENT COMPETENCIES Leadership and Client Management * Partner with clients to understand and resolve key strategic business challenges. * Lead, oversee and serve as a point of contact for large project teams of multiple, cross-functional individuals to ensure the success of the project. * Serve as key customer relations manager for clients, addressing special needs, either personally or by delegating to the appropriate project team member. * Provide input to Vice President in developing project strategies, approaches and deliverables. * Communicate and present project updates, results and interim/final deliverables to senior leaders. Project Management and Implementation * Develop and communicate project plans, proposals and timelines. * Guide team and/or coordinate data collection and analysis, development of recommendations and action plans. * Produce high-quality, impactful and data-driven deliverables. * Lead project meetings and facilitate work sessions as needed based on project requirements. * Provide support for implementation and on going evaluation, leveraging internal and external resources as appropriate. * Follow-up on tasks and ensure project milestones are met in a timely and satisfactory manner. * Assist Vice President in managing project resources and budget (review, process and track internal/external vendor costs and customer billing to forecast final project cost and recovery). * Skilled in project management with a heightened attention to detail, time management, resource organization, and effective communication. * Strong verbal and written communication and presentation skills. * Ability to develop and maintain strong interpersonal relationships with team members, internal stakeholders and external constituents; and ability to influence change through these relationships. * Ability to work in a deadline-driven environment - establishing goals and delivering against the objectives of assignments to meet time, budget and quality criteria. * Strong leadership skills; ability to set clear goals, communicate, and motivate project teams. * Collaborative; team player. * Strong customer service orientation. * Ability to influence without authority. * Exhibits leadership presence; ability to establish credibility necessary to influence at all organizational levels. * Analytical; makes decisions using data and business knowledge. * Comfortable with complexity, ambiguity and change. * Trustworthy with strong business integrity and ability to hold sensitive information in confidence. * Agile learner; able to readily apply past learning's in new situations to generate solutions to challenges. CANDIDATE PROFILE - KEY TALENTS AND EXPERIENCE DESIRED REQUIRED: * 3 - 5 years of external consulting experience with major consulting firm. * Expertise and proven track record in managing complex, multifunctional initiatives * Experience developing and executing multi-year plans. * Experience/knowledge in reengineering complex processes. * Strong process management, influencing and problem resolution skills. * Proven success in managing consulting projects, achieving objectives, effecting change, team management and meeting facilitation. * Self-motivated, enthusiastic team player with excellent written and verbal communication. * Strong written and verbal communication and presentation skills * Experience in providing direction and performing responsibilities via influence ability (as opposed to line management authority) * Ability to persuade and influence others, including those at senior organizational levels * Ability to enlist and motivate individuals and secure resources without direct authority * Ability to form and foster high performing teams * Detail oriented and highly professional * Strong client service skills and are able to interact effectively with all levels of personnel. * Ability to recognize and manage corporate political climate. Ability to transfer knowledge and methodology to clients. Able to offer project planning assistance. * Experience in providing direction and performing responsibilities via influence ability (as opposed to line management authority) * Ability to persuade and influence others, including those at senior organizational levels * Ability to enlist and motivate individuals and secure resources without direct authority * Ability to form and foster high performing teams Education and Professional Certification * Minimum undergraduate degree required; MBA or relevant advanced degree preferred * 3-5 years' experience in medium-or large-scale project leadership * Major consulting firm experience * Prior consulting experience Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Apply Corporate * Skilled in project management with a heightened attention to detail, time management, resource organization, and effective communication. * Strong verbal and written communication and presentation skills. * Ability to develop and maintain strong interpersonal relationships with team members, internal stakeholders and external constituents; and ability to influence change through these relationships. * Ability to work in a deadline-driven environment - establishing goals and delivering against the objectives of assignments to meet time, budget and quality criteria. * Strong leadership skills; ability to set clear goals, communicate, and motivate project teams. * Collaborative; team player. * Strong customer service orientation. * Ability to influence without authority. * Exhibits leadership presence; ability to establish credibility necessary to influence at all organizational levels. * Analytical; makes decisions using data and business knowledge. * Comfortable with complexity, ambiguity and change. * Trustworthy with strong business integrity and ability to hold sensitive information in confidence. * Agile learner; able to readily apply past learning's in new situations to generate solutions to challenges., * 3 - 5 years of external consulting experience with major consulting firm. * Expertise and proven track record in managing complex, multifunctional initiatives * Experience developing and executing multi-year plans. * Experience/knowledge in reengineering complex processes. * Strong process management, influencing and problem resolution skills. * Proven success in managing consulting projects, achieving objectives, effecting change, team management and meeting facilitation. * Self-motivated, enthusiastic team player with excellent written and verbal communication. * Strong written and verbal communication and presentation skills * Experience in providing direction and performing responsibilities via influence ability (as opposed to line management authority) * Ability to persuade and influence others, including those at senior organizational levels * Ability to enlist and motivate individuals and secure resources without direct authority * Ability to form and foster high performing teams * Detail oriented and highly professional * Strong client service skills and are able to interact effectively with all levels of personnel. * Ability to recognize and manage corporate political climate. Ability to transfer knowledge and methodology to clients. Able to offer project planning assistance. * Experience in providing direction and performing responsibilities via influence ability (as opposed to line management authority) * Ability to persuade and influence others, including those at senior organizational levels * Ability to enlist and motivate individuals and secure resources without direct authority * Ability to form and foster high performing teams Education and Professional Certification * Minimum undergraduate degree required; MBA or relevant advanced degree preferred * 3-5 years' experience in medium-or large-scale project leadership * Major consulting firm experience * Prior consulting experience