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Senior Technical Support Specialist

Employer
Sparks Group
Location
Reston, VA
Closing date
Jun 27, 2019

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Job Details

Job Summary/Company:

Sparks Group is partnering with a client supporting Defense Intelligence Agency (DIA) in Reston on a long-term contract. This contract provides support for web-based applications which provide tools to review, analyze and plan for execution of financial resources, payroll activities and other financial-related activities for this federal agency. This is a great growth opportunity for someone looking to grow their career beyond the realm of Help Desk. This position requires a TS/SCI clearance, along with a IAT Level II Certification (within 30 days of start).

Responsibilities:

The selected candidate will serve as a Mid level technical support analyst to provide front line technical support to our Government customer.
  • Technical Support to Functionals and Users
  • Troubleshoot technical/application issues.
  • Troubleshoot data load and data mapping issues
  • Monitor application performance
  • Review & implement technical requirements
  • Support Software Lifecycle, Testing, and Release Management activities
  • Support Development/Review of Technical & Security Documentation
  • Perform Software Development (.Net, SQL Server)


Individual should be able to work with minimal supervision. Individual must be able to analyze and prioritize workflow. Individual should be able to analyze user requirements, design, build, and implement appropriate solutions. Successful candidate should have strong written and oral communication skills.

Qualifications/Background Profile:
  • 6 years working in a technical discipline providing technical support, application development, or database development.
  • Excellent customer service skills.
  • Strong verbal and written communication skills
  • Web and GUI development experience (ASP .Net, VB .Net, ADO .NET, HTML, JavaScript).
  • SQL Server database (2012 or 2106) experience writing stored-procedures, views and triggers a plus.
  • Experience with DoD and/or General Defense Intelligence Program (GDIP) budgeting process a plus
  • Experience with financial based systems is a plus
  • Experience with adhoc reporting, Pivot tables and Microsoft Excel a plus.

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

Company

Bringing the Best People and the Best Companies Together Since 1970.

Sparks Group (formerly SPARKS, Sparks IT Solutions, and Sparks Personnel) is the Washington DC Area's leading temporary staffing and full-time recruiting services provider. Whether you are seeking your next opportunity or looking to add talent, Sparks Group is the ideal partner for you! Each of our four divisions (Sparks Office, Sparks Accounting & Finance, Sparks IT, and Sparks Creative) specializes in placing professionals in temporary/contract, temporary-to-full-time, and full-time roles across a diverse array of staffing categories, positions and levels including: office/administrative, customer service, human resources and talent acquisition, legal support, government and cleared personnel, mortgage/banking, accounting and finance, contracts and procurement, information technology and creative/marketing.

Sparks Group brings over four decades of experience placing professionals in challenging and rewarding positions at many of the area’s most prestigious organizations. Our primary focus is presenting opportunities that match each candidate’s skill-sets, experience levels, career objectives, and growth needs. Sparks Group has regularly ranked as one of the top US staffing and recruiting firms having been named to Inavero’s Best of Staffing Lists® for Client and Employee Satisfaction (2012-2017). Additionally, Sparks Group is proud to have been recently selected for other awards Staffing Industry Analysts’ 2017 Best Staffing Firms to Work For, Washington Business Journal Best Places to Work (2017), the Washington Post’s Top Workplaces® List (2017, 2014), Forbes® Best Professional Recruiting Firms (2017), and the National Capital Business Ethics Award.

Company info
Website
Telephone
3012792300
Location
700 King Farm Blvd.
Suite 100
Rockville
MD
20850-5736
US

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