Telecommute Senior Customer Service Representative
- Employer
- VirtualVocations
- Location
- Rockville, MD
- Closing date
- Jun 19, 2019
View more
- Industry
- Other
- Function
- Customer Service
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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An aerospace and defense company is seeking a Telecommute Senior Customer Service Representative.Candidates will be responsible for the following: Researching, crafting, and standardizing written responses to complex inquiriesCommunicating complex policy information clearly and in a well-organized mannerProofreading responses to ensure consistency with internal standardsQualifications for this position include:Bachelor's degree in Health, business, communications, or other related fieldThree years prior, relevant full-time work experienceWorking knowledge of health care, the ACA, and related issuesStrong proficiency in Microsoft Office SuiteMust have prior Helpdesk experienceHigh level of initiative coupled with quick learning ability
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