Citrix Support Engineer

Point Solutions Group, LLC
Fairfax, VA
Jun 16, 2019
Jun 19, 2019
Full Time
Point Solutions Group is supporting a Managed Services client in Fairfax, VA in finding a Citrix Support Engineer. The client is a Citrix Platinum Partner, so this individual would provide Citrix and Virtualization support for both MS Customers as well as well as their own internal IT environment. We are ideally looking at a 6 month contract to hire for this opportunity. Job Responsibilities Troubleshoot XenApp, XenDesktop services Troubleshoot Citrix XenApp hosted application and Windows errors at the Server level. Administer XenApp servers. Publishing applications, troubleshooting user connection issues, maintaining and updating existing applications. Perform regular reviews and diagnosis of customer Citrix environments Perform strategic assessments of Citrix environment Strong multi-tasking and organizational skills. Ability to prioritize simultaneous high visibility customer escalations Utilize VMware vSphere client and vCenter to proactively identify and resolve potential issues in a Virtualized Windows Server environment Understand and troubleshoot Network traffic related issues. Ability to document processes and assist in creating standardized procedures. Deploy and Manage Windows Server 2003, 2008 R2, and 2012. Group Policy and Active Directory Communicate clearly and professionally with internal team and customer IT contacts Required Skills and Experience 5+ years of IT experience including IT services and support 3-5+ years of Windows Server administration 3+ years of Citrix / VMware / Microsoft virtualization experience is a must . Basic technical and functional understanding of NetScaler, XenMobile, and Provisioning Services Knowledge of network architectures and data communication protocols including: TCP/IP, DNS, DHCP Basic understanding of Firewall, VPN configuration, and switching Industry Relevant Certification (MCITP, MCP, CCA) or ability to achieve one within 90 days Desired Additional Experience Experience working with and supporting Microsoft Azure, Amazon AWS Experience working with and supporting Microsoft Office 365 Experience with Storage technologies (NetApp, Nutanix, EqualLogic) Experience with VMware Horizon virtual desktops Citrix Support, XenApp, XenDesktop, Virtualization, Windows Administration,