A cloud computing company has a current position open for a Telecommute Customer Support Engineer.Core Responsibilities of this position include: Building an in-depth knowledge of the company's products and integration capabilitiesResolving customer issuesResearching, reproducing, documenting and reporting defectsRequired Skills:Occasional onsite visits and visits to client sites5+ years of experience as a Customer Support Engineer,1+ years customer support/help desk experienceProven technical skillsExperience in one or more scripting languages (Bash, Perl, Python, Powershell, etc.)Experience working in a SaaS company