VP of Hotel Technology
The primary responsibility of this position is to provide vision and leadership for all aspects of hotel based technology. The VP of Hotel Technology confers with Operations and Finance leadership, project heads and departmental heads to assess and determine strategy to meet specific hotel technology requirements, and oversees the planning and implementation of specific technology initiatives to meet those requirements in a manner consistent with established compliance objectives.Essential functions of this position include:Independently plans and carries out the implementation of projects and operational assignments specific to hotel technology for existing hotels, new builds, and transitions. Oversees projects/programs, defines resources and schedule for project/program implementation in conjunction with strategic IT support partner (M7) to deliver project deliverables, goals and milestones. Evaluates information technology requirements for hotels and resorts, keeps abreast of trends/emerging technology, and recommends essential programs. Sets property IT standards and monitor, track, inventory hotel based technology systems. Establish and maintain effective relationships with Corporate/Regional leadership of Operations, Sales/Revenue Management/Marketing/F&B, Hotel Finance to understand and deliver on needs related to hotel technology.Engages and manages the relationship with external IT vendors/suppliers related to hotel technology and establish preferred and compliant options for hotel owners where appropriate. Engages and manages the relationship with hotel brands and serves on brand advisory committees to assist in setting brand direction and brand standards as it relates to hotel technology.Liaise with other functional/departmental heads to understand all necessary aspects and needs of hotel technology.Oversees purchasing of technology; Participates in budgeting and planning; Enforce company and departmental policies and procedures ensure compliance.Participates in job related training classes, conventions, and seminars as directed.In addition to performance of essential functions, position may be called upon for aid concerning project completion, or assisting other IT teams in what may be deemed an "Emergency" situation.Perform special projects and other responsibilities as assigned by management.Education and Experience:MBA desirable. Bachelor's Degree in business or technology related discipline or equivalent Vice President Hotel Technology experience required. 10-15 years of experience in technology with an emphasis on hotel technology, project management and implementation. Experience managing technical staff in a heterogeneous technical environment with supervisory, budgetary, vendor/brand relations and project management experience. Preferred: CHTP, PMP, ITIL certifications Skills and Abilities:Problem Solving Skill - Identify and define problems; examine relevant information. Able to choose the correct course of action based on operating procedures and analyzing the issue. Able to analyze cause-and-effect relationships accurately. Use experience and comparison in making decisions.Communication - Apply effective verbal, nonverbal, and written communication methods to achieve desired results. Demonstrate business vocabulary to communicate effectively. Communicate technical information to non-technical audience.Project Management Skill - Identify and plan critical tasks; determine roles and responsibilities of team members; monitor project progress.Technology Literacy - Knowledge of organization's existing technology infrastructure and understanding of the compatibility issues with existing technology. Understand and appropriately apply existing, new, or emerging technology.Compliance Literacy - Demonstrate knowledge of compliance requirements (SOX/PCI) and deploy solutions that support company compliance standards.Implementation- Manage the installation of new technology/applications.Technology Evaluation - Assure that all component technologies continuously meet technical, design, performance, and company specifications.Change Management - Help people adapt to changes brought on by new technology and help them see the value and benefits of new technology.Negotiating/Contracting - Organize, prepare, monitor, and evaluate work performed by vendors and consultants. Use negotiation and compromising skills. Ability to write request for proposals, analyze and assess vendor proposals, and assist with monitoring compliance to contract specifications.Leadership - Lead, influence, and coach others to help them achieve desired growth opportunities.No. supervised: Four direct reports Travel required: As necessary based upon project needs. May require International travel.