Add your resume and apply to jobs with your Glassdoor profile. Create Profile. Job. ResponsibilitiesJob SummaryManages all aspects of the labor/employee relations function. Directs and oversees the development of union avoidance strategies. Develops, recommends and implements organization-wide labor/employee relations policies and practices. Ensures the uniform and equitable application of organization policies and procedures. Conducts organization audits to identify labor/employee relations issues, and takes appropriate actions to address and resolve those issues.* Ensure fair treatment and a satisfactory employment experience by providing advisory services to management on interpretation and consistent application of collective bargaining agreements and of company policies, procedures and practices* Ensure that all policies and procedures (Federal, State, Labor Laws and Company Regulations) are met with contract compliance* Review, coordinate and implement changes in programs, systems, policy and/or procedure as necessary to maintain competitive position while remaining contract compliant* Keep abreast of developments in Labor and Employment Law and conduct research on topics of interest in meeting company objectivesEssential Duties and Responsibilities:* Evaluate strategies and tactics to ensure MAXIMUS is driving a "Pro-Employee" culture to minimize the areas of the business represented by collective bargaining* Collaborate with leadership; provide strategic direction for company-wide Employee/Labor Relations, including the development of appropriate strategies and tactics to drive positive change * Manage and implement Labor Relation Strategy and ensure Labor Relations plans are in place for the US based business* Maximize the impact and engagement of all employees, union and non-union represented, by assisting the Human Capital team to drive business results through HR/ER process/policy excellence, site assessments/audits and sharing of best practices* Partner with Field HR team, building local capability to address day-to-day labor issues and contract administration, and provide support in labor agreement negotiations* Educate and train HR and Managers on dealing with unions * Coach Human Capital and Site General Managers in labor relations trends, issues and techniques to promote positive labor relations* Directs the labor/employee relations programs including, but not limited to: union avoidance, employee education and counseling, interpretation of policies, equal employment opportunity programs, new employment orientation and service programs * Works with legal department to effectively deal with possible conflicts related to local labor/employment practices* Consults senior leadership regarding labor/employee relations issues, trends and union avoidance tactics* Directs and oversees the implementation of company programs in accordance with legal and local union/employment requirements* Manage real time Labor Relations issues* Drive governance of collective bargaining agreements* Investigate all employee grievances, facilitate grievances procedures, prepares management to present a grievance* Prepare and present cases for arbitration with legal counsel* Advise and coach management on how to manage within a collective bargaining agreement and how to maximize the relationship with employees represented by collective bargaining* Administer, interpret labor agreements and advise management how to implement the agreement within operations* Track and report on grievances and employee relation trends* Manage relationships with Unions The Ideal Candidate will Possess the Following Additional Education and Experience. Qualifications. Education:. Bachelor's degree required. A Bachelor's degree in Business Administration or Human Resources a plus. A JD or Master's in Labor Relations/HR is also a plus. Technical and Computer Skills:. At least 5 years of management experience. At least 15 or more years of solid HR experience in a large, global, complex and heavily matrixed fast-paced environment preferably in business processing (BPO), retail, manufacturing or high tech. Strong labor relations experience, including experience dealing with unions. Significant experience in proactively providing for a labor-friendly environment. Track record of successfully reaching effective agreements with unions.. Strong negotiation and facilitation skills and the ability to provide meaningful recommendations to senior leadership in a variety of areas.. Demonstrated ability to build strong relationships to achieve positive labor-management relations.. Tough-minded good under pressure. Excellent problem solver. Strong leadership skills. High level of energy and enthusiasm. Communication Skills:. Strong communication skills with individuals at all levels of the organization.. EEO StatementEEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you.