Appliance Repair Technician

Employer
Sears Holdings
Location
Washington, DC
Posted
Jun 15, 2019
Closes
Jun 18, 2019
Ref
154021762
Hours
Full Time
Sign-on bonus!!Join the Sears Home Services team as an Appliance Repair Technician!Sears Home Service, the home solutions division of Sears Holdings Corporation, is the nation's largest product repair service provider, providing more than 52 million solutions for homeowners annually is looking for an experienced In-Home Service Technician with a great attitude and the ability to help customers with their appliance repairs. As an Appliance Service Technician, you must be highly organized and possess excellent communication skills.We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills. At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.Responsibilities And Duties Providing timely and quality repairs of customers' products Maintaining high-quality customer service and care Promoting and selling additional products and services Meeting key performance metrics and/or productivity goals Providing knowledgeable and courteous repair service Looking for ways to improve business performance and enhance the customer experience Communicating benefits of the Value Added Services Process to the customer Maintaining truck stock inventory within the prescribed company guidelines and standards Following the truck maintenance schedule and keeping a clean, organized truck RequirementsQualifications and Skills High school diploma or general education degree (GED) At least 1 - 2 years of appliance repair experience, preferred Ability to use a computer for parts inquiries and ordering Working mechanical knowledge, including the use of tools and test equipment Ability to perform accurate repair of customer product BenefitsFull Time Benefits

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