Job DescriptionIf your dream job is working in a friendly, professional and communal environment with an inspired team of co-workers and clientele who are focused on health, wellness and fitness, then you should consider Pilates Center of Rockville. We are seeking a skilled and dynamic Front Desk Administrator to provide a superior customer experience for our amazing clients. Primary Roles & ResponsibilitiesThe Front Desk Administrator is responsible for maintaining smooth and efficient studio operations and excellent customer service. This includes, but is not limited to, the following: Greeting and assisting clients and visitorsAnswering phones and responding to emailsProviding information about our services and studio tours to prospective customersUsing Mindbody Online (integrated online management system) to book appointments and reservations, manage client profiles and schedules, and complete sales transactions (training is provided)Assisting with client communications and follow-upPreparing daily studio paperwork and filingProviding administrative support to the teaching staffParticipate in Weekly Front Desk MeetingGeneral HousekeepingAssisting with Social Media QualificationsPrevious administrative / customer service / front desk experience.Excellent verbal and written communication skills.Strong organizational skills and ability to multi-task, prioritize and effectively manage time. Excels at issue resolution, especially resolving customer issues with care, sound judgment and sensitivity.Experience processing sales transactions.Enjoys interacting with people and building relationships.Interest in wellness, fitness, and health.Reliable, punctual and able to work independently.Experience using Mac is desirable. Proficient in Microsoft Word, Excel. DetailsCompensation: $14.00 - $15.00/hourHours: 12 - 16 hours/weekSchedule: Must be able to work on Saturdays from 9 am - 1 pm. Other hours are somewhat flexible, but Mondays and Wednesdays from 9 am - 1 pm are preferred.Paid Time OffFree Pilates classes and community workshopsAnnual performance and salary reviewsOn-the-job training is provided.