Telecommute Customer Technical Support Representative

Employer
VirtualVocations
Location
Fairfax, VA
Posted
Jun 14, 2019
Closes
Jun 18, 2019
Ref
151674474
Industry
Other
Hours
Full Time
A web hosting company is seeking a Telecommute Customer Technical Support Representative.Core Responsibilities Include: Answering inbound telephone callsProviding Level 1 Support & SalesSupporting Site MigrationsSkills and Requirements Include:3+ years of experience with cPanel/WHM & the web hosting industryUnderstanding of shared, reseller, vps and dedicated server hostingExperience with WHMCS, Kayako and OpenVZFirm understanding of open source software such as WordPress, Drupal, Joomla, etcAble to handle web hosting related issues such as DNS, FTP, PHP-based errors, etcReliable high speed internet connection