Business Analyst Iv

Fairfax, Virginia
$73,963.14 - $123,272.24 Annually
Jun 15, 2019
Jul 07, 2019
IT, Systems Analyst
Full Time
Job Announcement

The Department of Public Works and Environmental Services, a nationally accredited agency committed to building and maintaining safe, reliable infrastructure that protects the environment, improves public health, and provides a high quality of life for residents, has a multiple initiatives underway to modernize the information technology (IT) systems that will transform the operations of its Solid Waste, Stormwater, Wastewater, and Capital Facilities business areas. Several legacy applications are being replaced with solutions to improve business agility and enhance customer services. Replacement of these systems necessitates change on many levels; thus, the department is seeking a senior business analyst to lead related activities across several component divisions.

Responsibilities include:
  • Deliver change and continuous improvement via collaborative and innovative teamwork.
  • Serve as primary business analyst point of contact to the Stormwater and Wastewater divisions, engaging senior leaders and stakeholders to define goals and establish project priorities over needs and requests.
  • Partner across county departments to identify dependencies and ensure collaborative data sharing, and IT systems use and functionality.
  • Lead efforts to perform analysis of business needs and seeks efforts of applying new and existing technologies to define solution proposals and strategies.
  • Champion the evaluation and redesign of business processes to enhance functionality and efficiency and facilitate change.
  • Lead and coordinate the successful deployment of a new work-order management system, and governing enhancements and changes to maintain system health and customer satisfaction levels.
  • Serve as the lead administrator for the work-order management system, conduct user training, monitor system usage, and manage problem incident resolution.
  • Supervise and coach junior business analysts and supporting staff.

Employment Standards

Any combination of education, experience and training equivalent to possession of a bachelor's degree in computer information systems, business administration, or related field; plus five years of experience in information systems and process redesign, managing and implementing all phases of the systems development life cycle, including at least one year of supervisory experience.

  • Master's in computers systems, information systems management, or related fields.
  • Minimum of five years of professional experience in managing geographical information systems (GIS) based asset management and/or computerized maintenance management systems.
  • Experience with successfully delivering wide-scope change or business transformation efforts.
  • Experience with Infor Enterprise Asset Management (EAM) systems and CCTV systems.
  • Knowledge of esri ArcGIS 10.x including data, analytical capabilities, and WebGIS.
  • Familiarity with project management approaches, and strong skills in business process engineering and workflow identification and documentation.
  • Experience working at all levels of an organization to include communicating with senior and executive staff in formal and informal settings verbally and in writing.
The appointee to this position will be required to complete a criminal background check.

All duties are performed with or without reasonable accommodation. Job duties are generally sedentary. Ability to use keyboard-driven equipment and operate a personal computer. Ability to conduct field reviews.

Panel interview and may include exercise.

Effective July 6, 2019, compensation plans will be increased by 2.1% (market rate adjustment.) Information here .

It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.