Deputy Chief - Safety & Security Systems (Operations & Maintenance)

Washington D.C
Jun 12, 2019
Jun 24, 2019
Full Time
Department Marketing Statement:

WMATA is seeking an experienced Dev-Ops Program Manager with general management experience to lead its Safety and Security applications group. This group develops and maintains the following applications:

- The Safety Measurement System, a SharePoint based system; and

- The Computer Assisted Dispatch System/Records Management for the Metropolitan Transit Police Department; and

- The Physical Security System; and

- WMATA's SharePoint Farm

This position manages a team of twenty-five people and is responsible for a capital budget of approximately $5,000,000 per annum. The successful candidate will have demonstrable skills in Program Management, Executive Stakeholder Management, Agile Software Development, SharePoint-based systems, and security applications.

Minimum Qualifications:

Graduation from an accredited college or university with a Bachelor's Degree in Mathematics, Computer Science, Finance, Business or Public Administration or related field, and twelve (12) years of experience in progressively responsible and diversified executive level information systems, data processing management and technical experience in a large organization including extensive experience in the development of major IT policies and related supervisory experience.

Or, an equivalent combination of post-high school education, and fourteen (14) years of experience in progressively responsible and diversified executive level information systems, data processing management and technical experience in a large organization including extensive experience in the development of major IT policies and related supervisory experience.

Medical Group:

Ability to satisfactorily complete the medical examination for this position. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary/Duties:

This is a highly responsible supervisory, managerial, administrative and technical position dealing with information systems and related information technology (IT) activities of a difficult and complex nature. Responsible for managing the day-to-day operations of Authority's business systems, enterprise infrastructure management, enterprise architecture (data warehousing, document management, knowledge management and GIS) staffs. The incumbent plans, coordinates, directs, procures, implements and monitors a total IT System activity in accordance with the Authority's IT Strategic Plan. Evaluates functions across the Authority for potential automation using Business Process Reengineering (BPR) and Business Process Improvement (BPI) techniques. Translates user requirements into workable information technology systems which are both feasible and economically consistent with the management objectives of the Authority. The incumbent has extensive latitude for independent judgment and action within general guidelines provided by the Chief.

Supervises, plans, procures, implements and directs the activities of the IT business systems, enterprise infrastructure management, enterprise architecture branches within ITSV in providing support for the Authority's financial, payroll and personnel systems, purchasing and materials management systems, Bus and Rail automated systems, cost management information and construction systems, transit police systems, fare collection and Regional Customer Service systems.

Assists the Chief in the preparation of annual and long-range forecasts for budgetary and other management purposes for the Office of Information Technology and Services. Assists the Chief in providing similar forecasts and long-range plans for IT services for the Authority to include the continued cost benefits of existing systems.

Establishes IT policies and standards consistent with the Authority's goals and the priorities necessary to achieve those goals. Keeps officials apprised on the application and utilization of IT services.

Provides technical assistance to Authority officials and user offices on sophisticated computerized IT applications.

Oversees the day-to-day computer operation, ensuring that data security policies and procedures are adhered to.

Ensures a comprehensive capacity monitoring program to assess current utilization levels and programs for expansion as required.

Ensures that an effective database management system, data warehousing system, and effective decision support and executive information system (DSS/EIS) tools are established with effective procedures and controls.

Oversees technical services to ensure proper management design, installation and troubleshooting of the Authority's communications networks. Makes recommendations for using fiber optic technology as appropriate.

Ensures that all applications and systems are properly documented and that methods of tracking all existing and proposed systems are effectively monitored and cross-utilized to the maximum extent practicable. Ensures that all software applications are developed and installed in accordance with an approved Life Cycle Methodology.

Evaluates and discusses performance of personnel, recommending various forms of commendation or disciplinary action as appropriate and equitable. Oversees selection and training of staff within the available training budget to ensure a high level of competence, coordinating training with the Office of Personnel and Training, where appropriate. May also manage the contractors associated with contracts issued by OIT.

Responsible and accountable for developing and submitting a realistic and reasonable project budget and for issuing appropriate progress reports as required to record the project's advancements or delays. The report shall include a register of completed tasks, all payments issued and any problems causing delays, redirection of focus or that impacts project delivery timeline or strategy. A progress report will be provided to OMBS as well as the program's front office (ELT member) as required.

Responsible for cost allocation to appropriate projects and for the timely and accurate review and approval of applicable invoices.

The above duties and responsibilities are not intended to limit specific duties and responsibilities of any particular position. It is not intended to limit in any way the right of supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria:

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Personal Interview
  • Skills Assessments
  • Verification of education and experience
  • Criminal Background Check
  • Credit history report for positions with fiduciary responsibilities
  • Successful completion of a medical examination including a drug and alcohol screening
  • Review of a current Motor Vehicle Report


Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job Descriptions are available upon confirmation of an interview.