Operational Risk Manager

Freddie Mac
McLean, VA
Jun 11, 2019
Jun 21, 2019
Full Time
Are you a energetic Risk Management professional with a passion for process improvement and risk mitigation? If so, this may be the job for you! Enterprise Operations Department is seeking a Manager level employee responsible for supporting the end-to-end oversight of payment and security processing activities. This individual will be accountable for helping the Director establish a centralized comprehensive governance program over the company's cash payment activities/systems.

Your Work Falls into Three Primary Categories:

Maintenance Support

  • Support maintenance of Payment Risk Management Framework and Risk Assessment Methodology that conforms with industry leading practices, standards and specifications;
  • Review significant changes that impact payment processes or systems before release to a production environment to ensure that the risk and controls have been adequately assessed from an end-to-end view;
  • Support maintenance of resiliency/disaster recovery plan for end-to-end payments processes;
  • Define and execute training Freddie Mac staff about payments fraud; industry trends and appropriate safeguards and tips
  • Support department's operational risk and control self-assessment, issue management and liaise with internal audit

Processes and Procedures Oversight
  • Support creation and maintenance of Corporate procedures, and process and information/technology standards for corporate payment process;
  • Execute oversight of line of business and IT divisions implementation of Corporate procedures through review of process documentation, controls and execution evidence

Risk Assessments
  • Support periodic corporate aggregation assessments of unmitigated payment risks across the company, including using threat modeling approaches to identify new fraud threats;
  • Support periodic assessments of the end-to-end design of controls for all payment processes and ensure that business areas (that own payment processes) update their business process flows and perform risk and control assessments on a periodic basis with their IT partners as outlined in Corporate Risk Assessment Standard;


  • 7-10 years of operational risk/process management and/or audit experience
  • Bachelor's degree
  • Sound analytical and communications skills
  • Ability to think broadly but also be detail-oriented
  • Ability to understand and work with a diverse group of stakeholders within first, second- and third-line functions
  • Self-motivated, pro-active, and result-driven problem solver with the capability of managing multiple priorities without heavy supervision
  • Capable of working independently or within a collaborative team environment

Keys to Success in This Role
  • Attention to detail and comfort with analyzing variances and providing explanations on a tight deadline, with minimal oversight
  • Excellent analytical skills and familiarity/expertise with Microsoft Excel,
  • Focus on deliverables and adherence to tight deadlines

Top 3 Personal Competencies to Possess
  • Partnership- build trust and partnerships with the Business and other corporate partners
  • Customer Focus- engage with customers to deliver presentations/ ad hoc requests
  • Drive for execution- be accountable for strong individual performance

Preferred Skills

  • Strong working knowledge of Microsoft Office (Excel, PowerPoint, Word, SharePoint, Visio)
  • Previous big four experience and/or relevant professional certifications (CISA, CISSP, CISM, CIA, CPA, CFA, Six Sigma green belt/black belt, etc.)
  • Familiarity with the COSO internal control framework, threat modeling and executing internal control testing
  • Knowledge of business resiliency, third party and information and technology risk and control capabilities (architecture, identity and access management, software/hardware security, etc.)
  • Knowledge of mortgage industry and financial service payment processes

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

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