Assistant Director, iMBA Programs

The University of Maryland’s Robert H. Smith School of Business
Rockville, Maryland
Jun 11, 2019
Jul 16, 2019
Executive, Director
Full Time

The University of Maryland’s Robert H. Smith School of Business is seeking a well-qualified Assistant Director for iMBA Programs to join the Online Master’s Programs Office. One of 13 schools and colleges located on the University of Maryland, College Park campus, the Smith School is a recognized leader in management research and education for the global economy. The school is consistently ranked among the world’s top business schools by leading business publications such as Business Week, Financial Times, Economist and the Wall Street Journal.

This position is responsible for the administrative and logistic aspects of program delivery and development at the Online Master’s Programs Office of the Robert H. Smith School of Business. Responsibilities include, but are not limited to, providing exceptional services and support to students and faculty, delivering effective and efficient service operations, coordinating with internal and external offices & partners in service and program delivery, marketing and promoting Smith open online courses through various outlets including MOOC platforms and social media. This position is responsible for staffing and supervising day-to-day services under the designated responsibility area.

Minimum Qualifications: BA/BS degree required, plus a minimum of 5 years, hands-on client service, event and/or project coordination experience. 1 to 2 years of supervisory experience; strong customer service values; positive and helpful attitude in all professional situations. Proven organizational skills and attention to details; ability to work efficiently and produce quality results; ability to work independently as well as in a team. Strong written and verbal communication skills with the ability to communicate in a courteous, tactful and concise manner; proficiency in current word processing, email, spreadsheet, and presentation software; willingness and ability to learn information and instructional software and audiovisual equipment; willingness to take on duties outside of specific job functions to serve needs of the School. Ability and willingness to work evenings and weekends as required to support Smith online programs.


Preferred Qualifications: Experience working in higher education administration; experience with Massive Open Online Courses (MOOCs); experience working with and interest in Adobe Connect, EdX, Learning Management Systems/Canvas, other information and learning technologies; experience in program marketing and promotions through social media outlets.


A drive to serve and deliver quality results; Master’s degree in related field.


The salary for this position will be commensurate with experience. The University also offers a comprehensive benefits package, including 22 Days Annual Leave; 15 Days Sick Leave; 3 Days Personal Leave; 15 Paid Holidays; Tuition Remission; Health, Dental, Vision and Prescription coverage.

When applying, please upload a PDF version of your cover letter, resume and list of references. For best consideration, please submit applications no later than June 25, 2019 at; however, the position will remain open until filled.

Candidates must be able to provide proof of eligibility to work in the USA. No H1-B Visa sponsorship offered for this position.


For more information about the University of Maryland, please visit

For information about the Robert H. Smith School of Business, visit our Web site at

The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin,

physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political

affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.

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