Senior Program Coordinator

Location
MD
Posted
Jun 10, 2019
Closes
Jun 18, 2019
Ref
190496
Function
Program Manager
Hours
Full Time
Department Marketing Statement:

The Washington Metropolitan Area Transit Authority and the Office of Transit Asset Management (TAMO) is seeking to fill several Senior Program Coordinator positions. These new positions will provide coordination, oversight, support and effectively manage internal and consultant supported programs and processes related to physical assets at WMATA. These positions will work in partnership with asset owner and related groups as part of the TAMO management staff to ensure compliance with regulatory requirements and more importantly improve business processes. Candidates should be strategic thinkers and problem solvers, have excellent written and oral communications skills, be effective in implementing improvements within organizational structures and have strong computer-based skills. Experience working in transit or a similarly complex operating environment would be an advantage.

Minimum Qualifications

Education
  • Bachelor's degree in Transportation, Management, Business or Public Administration or a related field

Experience
  • Minimum of seven (7) years of experience in project management and/or capital planning, progressively analyzing and coordinating business improvement projects in a large-scale organization.
  • Experience at developing interactive and dynamic presentations

Certification/Licensure
  • N/A

Preferred
  • Microsoft Project, Primavera, Clarity, Power BI, and SharePoint

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Job Summary

The incumbent provides strategic support, guidance and management for a broad range of projects to include program and policy assignments pertinent to the mission of the Authority and departmental goals. The Senior Program Coordinator is responsible for assisting the management team in program planning and development activities that include policy development, technical quantitative/qualitative analysis, project costing and forecasting, and impact assessments. The incumbent supervises and performs capital and operational data management and research.

Additionally, the incumbent works with cross-functional stakeholders to identify needs requirements and develop business cases. The Senior Program Coordinator delivers project and program presentations to executive and senior staff. Performs or participates in risk management and communications and change management planning. Acts as a liaison for both internal and external entities on Authority-wide highly complex multi-discipline projects and programs.

Essential Functions
  • Coordinates and implements best practices for capital program implementation which includes conducting research and drafting processes and reports. Assists in the drafting of policies and the creation and maintenance of comprehensive departmental/ interdepartmental documentation.
  • Responds promptly and effectively to requests for research and information; communicates with departmental staff to gather answers to inquiries as necessary.
  • Assists in defining project scopes and objectives by involving all relevant stakeholders and ensuring technical feasibility.
  • Conducts complex cost, budgetary, statistical analysis and develops forecasts, prepares cost benefit analysis, and tracks operational and capital budgets.
  • Develops and maintains dashboards, visualizations and graphics to supply audiences with understandable information.
  • Maintains and monitors project plans and project schedules. Organizes, attends and participates in stakeholder meetings. Documents and follows up on important actions and decisions from meetings.
  • Establishes and maintains tracking reports in support of business initiatives, such as trainings, capital program reporting, and communication campaigns related to capital planning a program management.
  • Works directly with the Capital Program community across the Authority to perform data analytics, establish monthly project performance report and, risks and/or issues updates, including mitigation actions and resolution plans.
  • Supervises and/or guides subordinate or contract staff.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Other Functions
  • Evaluates business processes, anticipates requirements, uncovers areas for improvement, and develops and implements solutions. Leads ongoing reviews of business processes and develops optimization strategies.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Personal Interview
  • Skills Assessments
  • Verification of education and experience
  • Criminal Background Check
  • Credit history report for positions with fiduciary responsibilities
  • Successful completion of a medical examination including a drug and alcohol screening
  • Review of a current Motor Vehicle Report

Closing

Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job Descriptions are available upon confirmation of an interview.

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