Specialist, Education Self-Assessment
We are the oldest and largest global professional membership organization representing the field of endocrinology. Our members come from 122 countries, with 40 percent living outside the United States. We are unique in that our members are not only on the frontier of breakthrough research discoveries, but they also apply this knowledge in the treatment of patients with hundreds of debilitating hormone-related diseases and conditions.
We are seeking a team oriented, detail-obsessed Specialist, Education to help plan, execute, and monitor the Society’s preeminent live and online educational programs. You will have the opportunity to work on a team to enhance member value by identifying both innovative and derivative products and content integration across the Society from new and existing programs. Your collaborative mentality, strong project management skills, and warm customer service approach will support the mission of our new Chief Learning Officer to identify, develop, and evaluate value added learning-based education and products and help the Society fulfill its mission of unraveling the mysteries of endocrine/hormonal conditions.
What you’ll bring to the job:
- BA/BS degree or equivalent experience;
- At least 3 years of prior experience in adult education, project management, or equivalent experience in an association;
- Strong written and verbal communication skills and professional presence;
- Excellent interpersonal skills and ability to work with a diverse group of stakeholders (staff, committee members, learners, collaborators, etc.);
- Ability to travel several times a year and work weekends or after-hours, on occasion;
- Advanced proficiency in the use of technology (Excel, database management, Adobe Acrobat, etc.) and ability to learn new technology as required;
We believe in and empower our staff. We know that with our investment in their growth, they have an even greater potential to contribute to our organization. Our core values embody the character and culture of our staff – they guide our decision making, interactions and how we serve our members. As an organization, we are committed to: demonstrating responsible stewardship, treating one another with trust and mutual respect, supporting work life balance, sustaining an inclusive environment, and fostering an environment that encompasses communication, service, collaboration, results & innovation.
What you’ll own:
Under guidance of supervisor and/or Director of Education, support the work of the Clinical Endocrine Education Committee (CEEC), including:
- Coordinate meetings and communications with committee and workgroup members
- Solicit committee member appointment and meeting participation
- Develop and distribute meeting materials
- Participate in conference calls and correspondence with faculty; collect and maintain required faculty forms
- Process honoraria and travel reimbursements
- Support committee initiatives and task forces (e.g. In-Training Exam (ITE) Steering Group, Fellows Training Series (FTS) Steering Group, Endocrine Residency Working Group, Quality Improvement Subcommittee)
Support development and delivery of educational products (ESAP, Pediatric ESAP, ESAP-ITE, FTS, Meet-the-Professor book, Endocrine Residency Curriculum) and new products, including:
- Coordinate and support faculty for content development
- Enter questions/content into online platforms
- Develop necessary required outcome reports
- Coordinate development of publications with stakeholders
- Collaborate with Associate Director and marketing to develop promotional pieces and communications plans
- Provide initial review of product sales trends, evaluation data, and question performance and provide analysis and reports to Associate Director
- Assist with grant proposals and reconciliations as requested
- Provide strong customer service by responding to queries from participants and potential participants
- Maintain and update content on all platforms
- Collect and maintain documentation required by accrediting bodies
Coordinate the Society’s compliance with ACCME and MOC requirements:
- Assist with regular maintenance and evaluation of the overall CME program including activity file reviews
- Assist the Associate Director in the development and maintenance of Endocrine Society policies, procedures, planning documents, and processes in accordance with evolving regulatory requirements; in collaboration with Associate Director, provide training to Society staff, members (on faculty and in leadership), and collaborators as appropriate
- Assist the education team to identify, implement, and document improvements to the CME and MOC program on a continuing basis
- Work closely with the education team to guide the ACCME reaccreditation self-study process
Support supervisor to work with other departments on creation of educational activities.
What you’ll do well:
- Consider the ability to plan and organize the work of a group, department or project and to establish effective priorities. Consider effective use of time. Demonstrate ability to “think outside the box” for solutions or ways to accomplish the job in a more effective way. Handle projects responsibly (including expense management). Prioritize as needed and meet deadlines. Communicate challenges/barriers to supervisor. Collaborate and share progress with others to get the project completed. Demonstrate effective delivery of completed project.
- Anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies. Anticipate possible problems and develop contingency plans. Notice trends and develop plans to prepare for opportunities or problems. Anticipate the consequences of situations and plans accordingly. Anticipate how individuals and groups will react to situations and information and plans accordingly.
- Work cooperatively with others to achieve common goals. Effectively work and complete assignments in group settings by listening and responding appropriately to other team members, offering support, conferring with team members about their concerns, expressing disagreement constructively, and working toward solutions that all team members can support.
- Develop and maintain strong relationships with members by listening, understanding, and responding to identified needs. Respond to member/leadership/community needs; actively promote positive relationships with the membership and other groups (committees, leadership, stakeholders, etc.). Exhibit high level of customer service and identify ways to improve service procedures/levels within own positions. Respond and follow-through on internal and external requests.
What you’ll get out of it:
- Working with a staff that has passion for our mission, believes in one another and has fun.
- The chance to work in an environment that empowers staff to take informed risks and create new programs and services.
- A chance to make a contribution in a fun job with room to make it your own.
- A strong and competitive salary and benefits package that focuses on your well-being and financial health.
Endocrine Society offers a convenient downtown DC location within walking distance of Farragut North/Farragut West and Foggy Bottom Metro stations. Qualified candidates interested in a purposeful work environment, competitive salaries and excellent benefits, including a generous TIAA- CREF retirement plan with 10% employer contribution, submit resume and cover letter with salary requirements.