Business Operations Manager

Washington D.C
Jun 05, 2019
Jul 26, 2019
Full Time
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


The Business Operations Manager (BOM) for Student Affairs will provide a broad range of financial, operational and administrative support for a portfolio of Student Affairs departments including The Office of Residential Living (ORL), the Veterans Office (VO), the Office of Neighborhood Life (ONL), and additional departments as assigned. This position plays a key role in budgeting and financial reporting, and provides guidance and training in fiscal management and compliance with University & divisional policies. Additionally, the Business Operations Manager processes financial transactions including AP, purchasing & contracts, reimbursements, deposits and journal transfers. The Business Operations Manager prepares budget to actual reconciliations and ensures procurement card transactions are allocated on a timely basis. This position will be responsible for expectations outlined for the requisitioner, expense preparer, financial reviewer, financial reporter, and cost center buyer roles in Georgetown's financial and HR management system (GMS). The Business Operations Manager is expected to exercise initiative for accomplishing tasks and use sound judgment concerning University and Student Affairs policies and procedures, and be available to assist in other Student Affairs departments as needed.

Work Interactions

The Business Operations Manager reports to the Assistant Director, Finance & Administration, and works closely with the Senior Director of Finance & Administration for Student Affairs. Additionally, the BOM is in regular communication with Directors and other departmental staff within the division. This position works closely with University departments including Facilities, General Accounting, Payroll, Accounts Payable, Student Accounts, University Information Systems, GO Card, and the Office of Transportation Management.

Duties include but are not limited to:

Financial Management
  • Responsible for accurate data entry of all financial transactions and ensuring transactions meet with GAAP, audit, compliance and other rules and protocols.
  • Processes accounts payable, purchasing and payroll documents to include journal transfers, purchase orders, reimbursements, deposits, and contracts.
  • Actively engage with GAO, Procurement and Contracts, A/P, Audit, Tax and other university departments.
  • Creates budget projections outlining current expenditures and makes recommendations concerning spending and spending patterns.
  • Distributes & communicates budgets to a portfolio of cost centers.
  • Provides clear and consistent direction regarding budget and administrative matters to both professional and student staff.
  • Trains and provides guidance to professional and student staff on developing and maintaining budgets.
  • Reconciles the departmental budgets monthly according to established University and departmental procedures. Meets with relevant staff (cost center managers) to review activity.
  • Manages departmental use of University credit cards (ProCard), including monthly allocation of expenses.

Administration & Communication
  • Understands and submits HR & other administrative forms in a timely fashion.
  • Creates and uses technological tools to enhance communication, quality, consistency and efficiency.
  • Coordinates hiring process for student staff, and provides support for HR transactions relating to professional staff, communicating with prospective
    candidates as necessary.
  • Inventories, orders, and maintains stock of necessary supplies, and coordinates purchase of cellular communication.
  • Interacts with students and other members of the Georgetown University community, responding to concerns as necessary.
  • Serves as a resource to other staff members.

Professional Development & Training
  • Clearly articulates the purpose, mission, and goals of Student Affairs to others.
  • Develops personal goals and objectives and pursues professional growth through trainings, mentoring, and self-guided learning.
  • Engages personnel within the department to accomplish goals and objectives, and builds supportive relationships with divisional staff.
  • Actively participates on various Student Affairs and/or campus-wide committees.

  • Bachelor's degree with 3-5 years of financial and/or administrative experience is required, or equivalent combination of education and experience. Degrees in Accounting, Business or related fields are preferred
  • Proficiency in Microsoft Office suite, with a mastery of Excel (pivot tables, vlookups, macros, etc.) and experience and/or familiarity with managing large volumes of data and database queries is required
  • Requires strong interpersonal skills, excellent communication (both oral and written) and the ability to prioritize and perform multiple tasks simultaneously with little supervision
  • Experience with financial management systems, specifically Workday, is preferred
  • Understanding of a complex budgetary system and the ability to articulately explain the system to others
  • Ability to listen well and elicit feedback, and to encourage collaboration and sharing of information
  • Ability to exhibit a positive sense of teamwork and to share responsibility for tasks
  • Must be detail-oriented, with a service-focused professional demeanor

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