Duties

Summary

Incumbent will serve as an IT Specialist in the Applications Systems Division of the Office of Information Systems Management (OISM) for NIST

Your application package may be shared with other selecting officials at NIST with opportunities like the one you are applying to. Additional selections may be made through this vacancy.

This announcement will close at 11:59 p.m. Eastern Time on the closing date.

Learn more about this agency

Responsibilities

The incumbent will serve as an IT Specialist in the Applications Systems Division (ASD) of the Office of Information System Management (OISM) for the National Institute of Standards and Technology.

The responsibilities of the incumbent are to:
• Coordinate efforts among OISM Divisions, NIST Operating Units and DOC Bureaus to fulfill the mission of Continuous Diagnostics and Mitigation (CDM) or other enterprise IT initiatives
• Customize and integrate with COTS, GOTS or cloud based enterprise service providers, such as Microsoft Active Directory, Microsoft Office 365, SailPoint Identity Governance and Cloud Identity Management Software, HR Connect, Database Applications, etc.
• Provide analysis of technical and non-technical factors related to defining business needs and constraints
• Design and develop system enhancements based on stakeholders' requirements
• Develop customized SOAP or RESTful web service based enterprise IT solutions
• Troubleshoot system issues and provide solutions or mitigations
• Maintain, support and keep stakeholders advised of unusual situations and potential problem areas, recommend courses of action, and implement corrective actions

The position requires the incumbent to have the excellent customer support and interface skills and to be able to analyze customers' needs and transfer them into system requirements. This technical position also requires the incumbent to work both independently and collaboratively to implement appropriate and cost-effective solutions.

Travel Required

Not required

Supervisory status
No

Promotion Potential
04

Requirements

Conditions of Employment

• You must be a U.S. citizen
• You must be registered for Selective Service if applicable (www.sss.gov)
• You must be suitable for Federal Employment
• Merit applicants must meet time-in-grade/band requirements, as applicable

Applicants must meet requirements by the closing date of this announcement.

Time-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority, reinstatement eligible, non-current Federal employee applying as a VEOA eligible which do not require time-in-grade/band.

Qualifications

Basic Requirements:

Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate

GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

In addition to the basic requirements , applicant must have one year (52 weeks) of specialized experience at the GS-12 level (ZP-III at NIST). Specialized experience is defined as experience in technical development, customization, integration, maintenance, troubleshooting, customer management and operations support of enterprise IT systems. Experience in the development and integration of SailPoint or other Identity Management solutions, Java/J2EE, .NET, SQL, Web Services development, and system integrations with COTS, GOTS, and/or cloud based solutions.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Qualification requirements in the vacancy announcement are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains Federal qualification standards. This handbook is available on the OPM website located at http:///www.opm.gov/qualification

Applicants may request reconsideration of their qualifications determination within three business days from the date their applicant status was changed. Applicants should email the Agency Contact listed in this vacancy announcement with their written request listing the announcement number; explaining why the original determination was improper; what factors were not considered; and, should provide any other pertinent information that would enable reevaluation.

Education

Additional information

A probationary period may be required.

This position is covered by an Alternative Personnel Management System (APMS). This system replaces the General Schedule (GS) pay plan and grade with career paths and pay bands. For information regarding how the pay bands correspond to the General Schedule, click here.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered.

Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, salary, duties performed for each position, and if the position is/was in the Federal government, you should provide the position series and grade level/pay band.

Please also include in your resume a list of all publications and patents/patent applications on which you are a named inventor and provide the title and patent/patent application number for each.

The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:

* Ability to develop solutions based on SailPoint Identity Governance and Cloud Identity Management software or other identity management software.

* Ability to develop customized SOAP or RESTful web service-based enterprise IT solutions.

* Ability to support and maintain enterprise application systems.

* Ability in development and integration of enterprise application systems.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Required Documents

The documents you are required to submit vary based on how you're applying (i.e., as a veteran or disabled veteran, current or former Federal employee, etc.). Please review the information on the following link to determine if there are any documents you need to provide - REQUIRED DOCUMENTS

Failure to submit required documents, based upon how you apply, may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted. Official documents are not required at the time of application, copies are sufficient. If selected, official documentation must be submitted prior to appointment.

Applying under a Special Appointing Authority (i.e., VRA , 30% or more disabled veterans , Peace Corps, Schedule A/persons with disabilities ): if you meet the minimum qualifications stated in the vacancy announcement, you will be forwarded to the selecting official for consideration and may be contacted for an interview. If two or more VRA candidates apply and one or more is a preference eligible, Veterans' preference will be applied.

Applying as a Merit Candidates: Your responses to the job questionnaire will serve as the basis for identifying best qualified candidates. Best qualified Merit and Veterans Employment Opportunity Act ( VEOA ) eligibles (i.e., candidates in the GOLD category) will be forwarded for consideration to the selecting official and may be contacted for an interview. Candidates must also meet time-in-grade/pay band requirements for consideration. Non-competitive consideration will be given to those Merit candidates that have held a position with the same promotion potential as the position advertised. Documentation (in the form of an SF-50) is required to show proof of promotion potential or highest grade held.

Applying as an Agency Based candidate (i.e., outside the Federal government), your application package will be placed in one of three categories based on your responses to the assessment questions; Gold, Silver, or Bronze. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans. If non-veterans can be referred, the Best qualified (i.e., candidates in the GOLD category) will be forwarded for consideration to the selecting official and may be contacted for an interview. More information about the three categories can be found at: Category Rating

Applying as a CTAP or ICTAP candidate: CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information regarding CTAP and ICTAP appointments and eligibility can be found at - CTAP/ICTAP

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.