At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems., Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client's data, no matter where it resides, to respond to changing market dynamics. Your Life @ IBM What matters to you when you're looking for your next career challenge? Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion. Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever. About IBM IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. Job Information IBM Strategic Customer Success Lead/Solution Architect in Washington, District Of Columbia Title Strategic Customer Success Lead/Solution Architect Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems. Your Role and Responsibilities Preferred Location: Austin, TX, Foster City, California, or Research Triangle Park, NC Strategic Customer Success Lead/Solution Architect: At IBM we know technology. But technology is only as good as the results it delivers. As an IBM Strategic Success Lead, the candidate will team with some of the best minds in the industry to create innovative quality solutions focused on clients' business needs. Here, the candidate will cultivate and use their knowledge of leading edge products and technology, coupled with their industry and business skills, to influence clients. The Strategic Success Lead's primary focus is on developing solutions from the customer's perspective leading a small team of solution developers focused on multiple key accounts. The ability to glean customer pain points and gains is required. Once the customer's desired experience is mapped out then the architect delivers solutions in response to specific business opportunities. The Strategic Success Lead will develop technical skills, absorb professional knowledge quickly and performs assigned technical tasks including study, analysis, prototyping to prove out a hard problem and the ability to work details including debug and coding. This position will also work to identify opportunities and define plans to grow and accelerate customer's cloud presence and increase their IT infrastructure stability and reliability. Helping customers in transitioning to new IBM Cloud capabilities or assisting with implementing initial partner capabilities may be required. Providing feedback to OM/Development from these experiences will help drive improved customer experiences. This role also performs a variety of responsibilities including supporting system integration in a technology/industry specialty. This role requires experience in cloud architecture, social, mobile, analytics and security. Enterprise Architecture and/or Integration Architecture experience should be demonstrated to include Event-Driven architecture, middleware, systems/infrastructure, applications, databases, and performance tuning. This role proficiency in of a broad set of information technology tools, methods and architectures, architecture expertise in multiple application platforms, and an understanding of current or future technical applications and architectures being driven by an industry. The role will require not just understanding the architectural model, but using it in practice to help facilitate/develop/validate new and current architectural models at scale and use those artifacts as a way of educating themselves and customers. Strong development skills, agile CI/CD knowledge, experience in development of micro-services with plugability into multiple environments for testing purposes, problem solving, and development in Python and other languages are required to be effective in the role. This role will define best practices in the critical evaluation and selection and/or development of software components and hardware requirements of applications. This role requires a holistic view of enterprise solutions. Required Professional and Technical Expertise * 10+ years professional programming experience with 3+ years leading development teams * Cloud Architecture, Social, Mobile, Analytics and Security experience * Enterprise Architecture and/or Integration Architecture experience - including Event-Driven architecture, middleware, systems/infrastructure, applications, databases, and performance tuning. * Development skills and agile CI/CD knowledge * Experience in development of micro-services with pluggability into multiple environments for testing purposes * Development experience in Python and other languages Preferred Professional and Technical Expertise * Customer facing experience About Business Unit Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client's data, no matter where it resides, to respond to changing market dynamics. Your Life @ IBM What matters to you when you're looking for your next career challenge? Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion. Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever. About IBM IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. Location Statement Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Apply Now At IBM we know technology. But technology is only as good as the results it delivers. As an IBM Strategic Success Lead, the candidate will team with some of the best minds in the industry to create innovative quality solutions focused on clients' business needs. Here, the candidate will cultivate and use their knowledge of leading edge products and technology, coupled with their industry and business skills, to influence clients. The Strategic Success Lead's primary focus is on developing solutions from the customer's perspective leading a small team of solution developers focused on multiple key accounts. The ability to glean customer pain points and gains is required. Once the customer's desired experience is mapped out then the architect delivers solutions in response to specific business opportunities. The Strategic Success Lead will develop technical skills, absorb professional knowledge quickly and performs assigned technical tasks including study, analysis, prototyping to prove out a hard problem and the ability to work details including debug and coding. This position will also work to identify opportunities and define plans to grow and accelerate customer's cloud presence and increase their IT infrastructure stability and reliability. Helping customers in transitioning to new IBM Cloud capabilities or assisting with implementing initial partner capabilities may be required. Providing feedback to OM/Development from these experiences will help drive improved customer experiences. This role also performs a variety of responsibilities including supporting system integration in a technology/industry specialty. This role requires experience in cloud architecture, social, mobile, analytics and security. Enterprise Architecture and/or Integration Architecture experience should be demonstrated to include Event-Driven architecture, middleware, systems/infrastructure, applications, databases, and performance tuning. This role proficiency in of a broad set of information technology tools, methods and architectures, architecture expertise in multiple application platforms, and an understanding of current or future technical applications and architectures being driven by an industry. The role will require not just understanding the architectural model, but using it in practice to help facilitate/develop/validate new and current architectural models at scale and use those artifacts as a way of educating themselves and customers. Strong development skills, agile CI/CD knowledge, experience in development of micro-services with plugability into multiple environments for testing purposes, problem solving, and development in Python and other languages are required to be effective in the role. This role will define best practices in the critical evaluation and selection and/or development of software components and hardware requirements of applications. This role requires a holistic view of enterprise solutions. Required Professional and Technical Expertise * 10+ years professional programming experience with 3+ years leading development teams * Cloud Architecture, Social, Mobile, Analytics and Security experience * Enterprise Architecture and/or Integration Architecture experience - including Event-Driven architecture, middleware, systems/infrastructure, applications, databases, and performance tuning. * Development skills and agile CI/CD knowledge * Experience in development of micro-services with pluggability into multiple environments for testing purposes * Development experience in Python and other languages Preferred Professional and Technical Expertise * Customer facing experience