The Program Coordinator, Moonshot Studio and Experience Design supports the development and execution of innovative, interactive programming in a creative process-based environment for audiences of all ages, both school-based and general public. Supports hands-on training, participatory art making, and programmatic wraparound activities, to engage patrons with multi- and interdisciplinary performing arts content and resources. Responsible for a wide range of administrative, logistical, and programmatic support for Learning Lab programming. Provides administrative and programmatic support to the Manager, Moonshot Studio and Experience Design.

The Program Coordinator interacts with all levels of staff, artists, arts leaders, and patrons, sometimes under pressure, remaining flexible, proactive, pleasant, resourceful, and efficient, with a high level of professionalism. Program Coordinator must work independently with minimal supervision, be well-organized, flexible, and enjoy general office work. Excellent written and verbal communication skills and attention to detail are essential.

Duties and Responsibilities:

70% REACH Moonshot Studio Administration and Logistics

Program Logistics and Support - Monitors projects and timelines for the Moonshot Studio, including scheduling activities, calendar preparation, revision, and distribution. Provides logistical support including, but not limited to, preparing and distributing volunteer and teaching artist schedules, and requesting/ordering equipment/supplies and space modifications for the Moonshot Studio. Coordinates the installation of Moonshot Studio activities. Supports and assists staff, teaching artists, volunteers, and the public with the use and understanding of tools, technology, and activities in the Moonshot Studio.

Researches and collates information on emerging trends, best practices, and intriguing initiatives and gathers and analyzes statistics from the field in support of the strategic plan for the Moonshot Studio and performance-related experience design. Distributes and collects patron surveys and feedback.

General Administration - Responsible for administrative functions related to the Moonshot Studio including, but not limited to, responding to requests for information; ensuring effective, accurate, and timely communications within the institution, with patrons, and with independent contractors; preparing and keeping current financial information, preparing and processing contracts, requisitions, purchase orders, and preparing minor financial reports; keeping files and records current and organized; maintaining distribution lists, and databases; collecting and tabulating data from various sources; designing, writing, editing, and proofreading materials. Coordinates and assists with administrative functions and provides clerical and logistical support to the Manager, Moonshot Studio and Experience Design.

Serves as a liaison with other Kennedy Center departments regarding Moonshot Studio needs.

20% Wrap-around Programming and Experience Design

Works in collaboration with the Theater Education, Music Education, Dance Education, and Digital Learning teams to support and implement performance-inspired and standalone interactive experiences across the Kennedy Center campus.

7% Marketing, Communication, and Outreach

Works with the Marketing, Public Relations, Digital Learning, School and Community Programs, and Education Operations teams to promote the Moonshot Studio through written, oral, video, web, and social media communication. Researches target groups for marketing and outreach efforts. Develops and maintains contacts with organizations, individuals, and other Moonshot Studio constituents. Reviews marketing materials for accuracy. Prepares supplemental marketing materials for programs and oversees distribution. Compiles and synthesizes information on programs and special events to produce briefings, reports, and publications.

3% Other Projects and Programs

Supports divisional and departmental activities, conferences, events, projects and programs, as needed.

N/A Other duties as assigned.

N/A Responds to the needs and requests of Kennedy Center management and staff in a professional and expedient manner.

N/A Adheres to all employer policies and procedures.

Education/Experience

Bachelor's degree in arts, education, museum studies, or related field, or equivalent experience. Three years working in a performing arts organization, museum, or similar education organization providing administrative and/or logistical support. An equivalent combination of education, training, and experience will also be considered.

Additional consideration will be given to candidates who also possess:

• Experience working with children and/or families;

• Experience with digital learning platforms and initiatives;

• Experience with community-based programming;

• Experience developing programs for adult learners

Minimum Skills and/or Knowledge Required

Must be highly organized with an ability to develop systems and processes to organize and streamline workflow. Must be self-motivated, nimble, work well under pressure, and be able to prioritize multiple tasks. Must be able to synthesize information from disparate sources into a unified whole. Must be able to work quickly and efficiently while maintaining quality and accuracy. Excellent writing, editing, and communication skills and comfort with public speaking.

Ability to work independently and as part of a team in a fast-paced environment. Strong customer service and interpersonal skills. Good telephone and email etiquette and professional demeanor while interacting with internal personnel, presenters, participants, artists, and the general public. Ability to build effective relationships within the organization.

Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Access) and social media platforms (Facebook, Twitter, YouTube, etc.) and digital media platforms.

Physical Demands

While performing the duties of this job, the employee is regularly required to communicate in person and on the telephone. The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks. The employee is frequently required to sit, stand, walk, bend, stoop, crouch, and reach with hands and arms. This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 25 pounds.

Work Environment

Must be able to work extended hours. Weekend and occasional evening work is a requirement. Work week is typically Tuesday through Saturday or Wednesday through Sunday.

Frequent interaction with the public. The noise level in the work environment is normal.

The John F. Kennedy Center for the Performing Arts is a world premier performing arts organization and our nation's cultural center. Diversity is a critical component of our mission, vision, and values. Our staff exhibits a wide variety of perspectives and experiences which enable us to foster and strengthen an environment of diversity and inclusion. We offer a comprehensive range of benefits including medical, dental and vision insurance, paid vacation and sick leave, and a 403(b) retirement plan.