Duties

Summary

This position is located in the Office of Staffing and Workforce Planning (SWP), Clinical Center Nursing Department (CCND), at the National Institutes of Health (NIH), U.S. Department of Health and Human Services (HHS). This Nurse Administrative Coordinator position oversees the clinical and administrative operations in the Clinical Center on the "off shifts" (evenings and nights and 24/7 on the weekends and holidays.)
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Responsibilities

The Nurse Administrative Coordinator supports continuity of care during these work shifts through the identification, acquisition, evaluation, development and scheduling of nursing personnel. The Nurse Administrative Coordinator serves organizationally as a liaison between the Clinical Center Nursing Department and other Clinical Center departments to assure safe patient care.

As an Administrative Coordinator in the Office of Staffing and Workforce Planning your responsibilities will include but are not limited to the following:

• Act as a senior administrator in the hospital while on duty
• Responsible for staffing, problem solving, performance management and conflict resolution during the "off shifts" and "weekends"
• Serve as a liaison to physicians regarding clinical issues
• Support the implementation of clinical research protocols by assessing and distributing available resources to meet protocol needs
• Monitor educational, organizational, ethical, regulatory, legislative, clinical practice and health care delivery system issues and trends to ensure compliance
• Ensure efficient utilization of resources to maintain budget and fiscal accountability
• Manage resources allocated to the Clinical Center Nursing Department (CCND), including identification and justification of the need for additional resources and/or the redeployment of resources to meet program needs
• Assist in developing staff members knowledge and skills related to the nursing and research process, by designing and implementing learning experiences to help nurses acquire, maintain, or increase their competence
• Oversee and resolve customer service issues occurring on the "off shifts"
• Provide shift report to appropriate Clinical Center personnel to communicate and document significant events during the "off shifts"
• Collaborate with Nursing Staff, Institute and Clinical Center personnel identifying opportunities to improve care and outcomes for patients participating in research
• Evaluate staffing processes for effectiveness
• Patient Advocate

The Administrator Coordinator in this role will utilize advanced skills and knowledge of leadership, management, and resource allocation

Travel Required

Not required

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

• U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
• Position is subject to a background investigation.
• Applicants must meet all qualification requirements by the closing date of this announcement.
• Males born after December 31, 1959 must be registered with the Selective Service.
• If selected, you must pass a Pre-Employment medical examination.
• Nursing Licensure Required.
• You must be able to lift and move items weighing 70 lbs.
• These positions are designated as Tier I Emergency Essential. See additional information for a description of this designation.
• These positions require [weekend hours, regular or rotational shifts, holiday hours].

Qualifications

You qualify at the GS - 13 level if you meet the following qualification requirements:

EDUCATION: A graduate or higher-level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have been accredited by the Commission on Collegiate Nursing Education, Council on Accreditation of Nurse Anesthesia Educational Programs, Accreditation Commission for Midwifery Education, or an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained.

Degree from Foreign Nursing School: Official certification from the Commission on Graduates of Foreign Nursing Schools is required for individuals who graduated from foreign nursing schools.

AND

LICENSURE: For all grade levels and positions, applicants must have passed the National Council Licensure Examination. In addition, they must possess a current, active, full, and unrestricted license or registration as a professional nurse from a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States.

ADDITIONAL REQUIREMENTS: You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS -12 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: providing leadership in specialized nursing care in research or an acute hospital setting; managing staff and resources allocated to nursing programs; identifying the need for and implementing nursing procedures to maximize the use of resources and improve efficiency; facilitating or implementing interventions to address nursing staff competency or professional development needs.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/10504853

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts (or a list of your courses including titles, credit hours completed and grades). Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Click here for information on Foreign Education .

Additional information

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .

• This position is designated as an "emergency essential" position and the selected candidate will be considered an "emergency essential" employee and will be required to be available, ready, willing, and able to report for duty under all circumstances (e.g., inclement weather, government closings and holidays, lapses in appropriations, non-emergency and emergency situations) for operation 24 hours a day and 365 days per year coverage.
• A one-year probationary period may be required upon selection/placement.
• PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps should also apply online to this announcement in order to receive consideration.
• A newly appointed or re-appointed employee may receive service credit for prior work experience or active duty uniformed service that otherwise would not be creditable for the purpose of determining his or her annual leave accrual rate. All creditable service must be directly related to the duties of the position being filled and decisions to allow for such credit must be finalized prior to the selectee's entrance on duty. The use of this service credit incentive is at the discretion of the selecting official and service credit is granted only for a position deemed hard-to-fill.We may make additional selections for similar positions across the entire Department of Health and Human Services (HHS) within the local commuting area(s) identified in this vacancy announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. There is no option to opt-out as your information will not be shared with other hiring agencies outside of HHS.
• The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program ( E-Verify ). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
• The NIH maintains a tobacco free work environment and campus.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The position(s) advertised in this announcement are covered by a direct hire authority. Traditional rating and ranking of applicants, including category rating, does not apply to this vacancy. You will be initially evaluated against the basic qualifications only. Qualified applicants will be referred for consideration in accordance with the Office of Personnel Management direct hire guidelines . Veterans' Preference does not apply to positions covered by a direct hire authority.

To determine your qualifications and referral status, a review of your resume and supporting documentation may be made and compared against your responses to the vacancy questionnaire. Because your rating is based on both your responses to the questionnaire and documentation you submit, please make sure that your self-ratings are supported by the information you provide in your application. Your qualifications and self-ratings may be verified at any time during the application and selection process through quality review, interview questions, work samples, demonstrations, reference checks, and any other means. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts on the assessment questionnaire or in any other materials you submit in support of your candidacy (including but not limited to the application), or in any oral statements you may make during the selection process shall be sufficient cause to end further consideration of your candidacy. Persons listed as having knowledge of your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin prior to receiving an offer.

To be considered well qualified for the purposes of the Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), you must demonstrate that you substantively exceed the basic qualifications and meet all eligibility, physical, medical, suitability, and all other requirements.

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Suitability/Fitness

Required Documents

REQUIRED FOR ALL APPLICANTS

RESUME:

Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the "Qualifications" section of this announcement and it must support your responses to the assessment questionnaire. We cannot assume you have performed the necessary experience required for this position regardless of your employment history or academic career.

To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder . If you choose to use your own resume, you must ensure it contains all of the required information and you organize it so we can associate the following information for each experience/position:

Job title

Name of employer

Beginning and ending dates of employment (month/day/year format)

Hours worked per week. We will assume full-time unless otherwise stated. We will prorate part-time employment in crediting experience.

Detailed description of job duties, accomplishments, related skills, and responsibilities to include any supervisory/managerial responsibilities and number of staff supervised (if applicable)

Series and grade or equivalent (if a federal position)

If the position has an education requirement or you are qualifying on the basis of education, you need to list your education history including the type of degree and your major of study. If the position requires a certain number of credit hours, you are strongly encouraged to list the relevant courses in your resume.

Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages linked on your resume or cover letter to determine your qualifications.

For resume writing guidance, please visit the following resources: NIH Jobs website , USAJOBS Resource Center , and the USAJOBS Resume Writing Video Tutorial .

ASSESSMENT QUESTIONNAIRE:
You must submit a completed assessment questionnaire.

All of the above information is necessary to determine your qualifications for the position. Please help us make an informed decision regarding your eligibility by providing complete and thorough information on your experience and qualifications. Not providing all of required information may result in a determination that you do not meet minimum requirements for the position (e.g., an ineligible rating) or a lower rating.

Required Documentation for Career Transition Claims
Visit our websites to claim selection priority through the Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP):

• - CTAP: https://jobs.nih.gov/announcement-links/CTAP.htm
• - ICTAP: https://jobs.nih.gov/announcement-links/ictap.htm

If you do not provide the required information, we will assume you are not eligible or you do not wish to be considered for any preference or eligibility.

Please do not submit any other supplementary documentation that is not requested of you. To protect your personal information, we will only send your resume and cover letter to the selecting official or hiring manager.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.