Ref ID: 04514-0010998563Classification: Customer ServiceCompensation: DOEWe're Seeking a Customer Service Representative! OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment. This Washington, District of Columbia Customer Service Representative position could be for you, if you're available for a long-term temporary opportunity. Your responsibilities - Manage and place incoming telephone calls - Field and send written business correspondence - Contribute accurate, friendly customer service in a timely fashion - Be a part of business development by by actively cross-selling and referring customers- achievement oriented, positive attitude and an approach to work rooted in professionalism - Customer service and office administrative skills - Foundational knowledge in typing over 60 words per minute - Microsoft Excel experience - Knowledge of records maintenance - Experience with copying - navigating basic office equipment and protocols experience - Familiarity with Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Excellent written/verbal communication and organizational skills - No stranger to performing extensive research to resolve complex customer inquiries - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! If you are interested in this position, please send your resume to Cameron Helble at [Click Here to Email Your Resume].OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888-490-4154 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.