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Telecommute Technology Customer Support Associate

Employer
VirtualVocations
Location
Rockville, MD
Closing date
May 27, 2019

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Industry
Other
Function
Help Desk Technician, IT
Hours
Full Time
Career Level
Experienced (Non-Manager)
A podcast technology company has an open position for a Telecommute Technology Customer Support Associate.Candidates will be responsible for the following: Responding to customer queries in a timely and accurate way via live chatIdentifying customer needs and helping customers use specific featuresAnalyzing and reporting product bugs and other technical issuesPosition Requirements Include:2+ years of professional experienceExcellent communication and problem-solving skillsPatience and a cheerful disposition

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