Director, Patient Care Services

Location
Norfolk, VA
Salary
Competitive
Posted
May 22, 2019
Closes
Jun 01, 2019
Ref
124732BR
Function
Management
Industry
Healthcare
Hours
Full Time
Leads, directs and manages high performance teams with accountability for operations, quality, customer service and success of assigned departments and product lines. Areas of responsibility are high volume and/or have significant strategic and financial impact on current and future success of Sentara Hospitals. Responsible for the coordination of the delivery of high quality services which meets or exceeds customer expectations. Coordinates the development, marketing, and strategic planning of new and existing services across multiple hospitals. Contributes to the department or product line successes through achievement of System, Hospital and divisional goals. Sets the vision and culture, builds ownership and process improvement for sustainable value added services. Provides leadership and administers fiscal, Corporate and human resource policies and practices in a multi-skilled, multi-functional environment.

Responsible for Cancer Outpatient at Sentara Norfolk General (SNGH) to include Navigators, Social Workers, Advance Practice Providers, community educators, and the Breast Center. The position is primarily focused on Cancer Program Development to support the opening of the Cancer Center, in addition to other SNGH programs including Bariatrics, Ophthalmology. Will supervise approximately 8 FTEs.

Qualifications

Education Level
Master's Level Degree - Experience in lieu of education: Yes

Experience
Required: Business Acumen - 5 years, Clinical Data Analytics - 5 years, Clinical Management - 5 years, Healthcare Management - 5 years

Preferred: None, unless noted in the "Other" section below

License
None, unless noted in the "Other" section below

Skills
Required: Communication, Complex Problem Solving, Critical Thinking, Leadership, Mgmt of Financial Resources, Mgmt of Material Resources, Mgmt of Staff Resources, Microsoft Office, Negotiation, Operations Analysis

Preferred: None, unless noted in the "Other" section below

Other
Bachelor's level degree and two years additional experience may be considered in lieu of Masters degree. Consideration given to Administrative Residency experience and internal interim leadership

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