Customer Service Representative

Employer
OfficeTeam
Location
Frederick, MD
Posted
May 21, 2019
Closes
May 26, 2019
Ref
105954011
Function
Customer Service
Industry
Other
Hours
Full Time
Ref ID: 04520-0010995517Classification: Customer ServiceCompensation: $13.00 to $15.00 per hourOpportunities for a Customer Service Representatives in FREDERICK! OfficeTeam is looking for a Customer Service Representative with a distinct skill set to expand their career. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the Frederick, Maryland Customer Service Representative position you're looking for, if you're available for a long-term temporary engagement. How you will make an impact - Receive and send written business correspondence - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Deliver outstanding, friendly customer service in a timely fashion - Manage and place incoming telephone calls- Strong customer service and office administrative skills - Supportive, positive attitude with a professional demeanour applied to all tasks - Excellent problem-solving skills - Ability to navigate multiple computer systems and applications - Demonstrated experience performing extensive research to resolve complex customer inquiries - Familiarity with Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Strong communication and social skills - Call center experience preferred - Microsoft Excel experience - 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888-490-4154 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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