Business Operations Manager, Dean's Office - McDonough School of Business

7 days left

Washington D.C
May 22, 2019
Jul 27, 2019
Full Time
Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Located at the intersection of business, government and international relations, Georgetown University's McDonough School of Business develops principled leaders committed to serving both business and society. Through our global perspective, we prepare students to compete in today's international business environment.

McDonough School of Business at Georgetown University seeks an organized and high functioning Business Operations Manager. S/he will be responsible for overseeing the effective functioning of the department's business operations, coordinating a portfolio of projects of institutional importance to the school, and managing the research and reporting function of the department. Reporting to the Chief of Staff, the Business Operations Manager duties include but are not limited to:

Business Operations Management
  • Oversees all daily office businesses functions ensuring the department and staff have a satisfying work environment.
  • Serves as the first point of contact to answer, screen and transfer incoming calls as well as office visitors.
  • Handles all vendor relationships in Dean's office which include ordering equipment and supplies, managing and monitoring service levels/maintenance schedules, invoice reconciliation, and addressing vendor services issues and concerns.
  • Manages the department's IT environment and serves as the primary liaison with the MSB Technology Center.
  • Prepares short- and long-range budget plans, prepares/reconciles expense reports for the department, reviews budgetary information, maintains responsibility for budget expenditures, and ensures the approval of financial transactions within established guidelines.
  • Ensures the department's administrative staffing needs are met and compliance with University safety policies and procedures, acting as the emergency contact for the department.
  • In coordination with the Special Assistant, provides administrative assistance to the Dean, Vice Dean, and senior staff.

Project Management
  • Manages assigned projects, develops related work plans, and oversees project phases to ensure effective and efficient workflow.
  • Leads arrangements and provides support to assigned advisory boards, executive committees, and development/stewardship activities.
  • Plans, directs, and evaluates effectiveness of special events and public relations activities in collaboration with other departments
  • Analyzes information for special projects and reports, draft speeches, handbooks, newsletters, articles, and conference materials.
  • Serves as a resource to staff by demonstrating advanced skills related to word processing, database design/management, graphic/presentation, contact/stakeholder management (Salesforce, for example), and spreadsheet software.

Research and Reporting
  • In coordination with the Special Assistant, leads team of Graduate Research Assistants and manages workflow of assignments that include integration of qualitative and quantitative research methods, and statistical analysis.
  • Assists in researching, preparing, and writing various publications, speeches, presentations, overseeing the production of a variety of reports.
  • Analyzes and summarizes research data for budgets, reports, proposals, graphs, and charts for internal/external distribution.
  • Reviews and checks documents for completeness, accuracy, and conformance with applicable guidelines/regulations and procedural requirements.

  • Bachelor's degree
  • Minimum of 3 years of experience as a project/operations manager or in an executive support function, or an equivalent combination of education and experience
  • Enthusiasm, energy, and strong problem solving skills, and an ability to work effectively under pressure
  • High level of professionalism and discretion
  • Ability to maintain confidentiality and use good judgment
  • Ability to juggle multiple assignments while meeting deadlines
  • Excellent verbal and written communication skills
  • Demonstrated attention to detail
  • High level of proficiency with Microsoft Office Suite software, database management, social media, and e-mail

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