Assistant, NSO Circles

Washington, DC
May 22, 2019
Jun 20, 2019
Full Time
The Assistant, NSO Circles, will work with the Assistant Manager of NSO National Trustees & Circles and the Manager of NSO Individual Giving in the management and long-term development of the NSO Circles Campaign (donors $1,800-$14,999), including research, cultivation, acquisition, stewardship, and ongoing maintenance for both restricted and unrestricted contributions. The incumbent facilitates all aspects of the renewal cycle, including solicitations, gift entry, and acknowledgments, while also striving to build the Circles campaign through targeted and systematized prospecting.

The Assistant must be able to exercise discretion in order to prioritize assignments and work under significant pressure, as many projects are time sensitive, involving concurrent deadlines and donor interaction. Demonstrates ability to plan, organize, and manage time and projects for maximum productivity. An eagerness to communicate and problem solve with a positive attitude is essential.

Duties and Responsibilities:

100% Fundraising for NSO Circles Campaign

Assist in the management of the NSO Circles Campaign ($650,000 goal), including:
  • Managing and implementing all phases of the monthly renewal cycle;
    • Organizing, developing, and executing timely and accurate types of correspondence (solicitations, acknowledgements, notes, research briefings, proposals, tax receipts, membership cards, etc) of varying length and complexity for over 300 donors;
    • Completing timely gift entry forms and ensuring accuracy of all billing and contributions;
    • Maintaining accurate donor records in hardcopy and electronic formats and in Tessitura;
  • Actively stewarding donors through direct contact via telephone, email, and personal visitation on- and off-site;
  • Identifying potential gift increases and, in coordination with the Assistant Manager of NSO National Trustees & Circles and the Manager of NSO Individual Giving, creating detailed and personalized solicitation strategies;
  • Accurately tracking progress and ensuring completion of action items from initial discovery through acquisition;
  • Maintaining ongoing campaign progress reports and regular reviews with the Assistant Manager of NSO National Trustees & Circles and Manager of NSO Individual Giving;
  • Managing systems to ensure donor recognition in print and online materials, involvement in ancillary activities and events, general benefit fulfillment, including producing content for a monthly newsletter, and accurate and timely renewal of gifts;
  • Processing all NSO Circles invoices/purchase orders as necessary;
  • Planning and executing donor benefit, cultivation, and auxiliary events including President- and Chairman-hosted events:
  • Managing guest lists and invitations, and assisting in overall logistics with other Development or Special Events staff as needed;
  • Managing list pulls and data tracking from Tessitura to target specific demographic segments;
  • Coordinating schedules with NSO senior staff, artistic personnel, and artists;
  • Coordinating and executing appropriate follow-up, including direct mail solicitation after acquisition events;

N/A Other duties as assigned.

N/A Respond to the needs and requests of Kennedy Center management and staff in a professional and expedient manner.

N/A Adhere to all employer policies and procedures.

  • Bachelor's degree required, advanced degree in a related field preferred
  • Two years development or related experience required
  • Working knowledge of the performing arts is preferred

Minimum Skills and/or Knowledge Required
  • Superior organizational, written, and verbal communications and interpersonal skills
  • Careful attention to detail
  • Proven organization and prioritization skills
  • Ability and confidence to work without close supervision
  • Ability to foresee development needs and to generate work for this position
  • Ability to delegate and multitask
  • Professional and easy communication and interaction with donors at all levels, Board members, other staff, and volunteers daily
  • Experience with Tessitura is ideal

Physical Demands

While performing the duties of this job, the employee is regularly required to communicate in person and on the telephone. The employee is frequently required to use hands to finger, handle, or feel in order to operate computer keyboard, office equipment, and other essential tasks. The employee is frequently required to sit, stand, walk, bend, stoop, crouch, and reach with hands and arms. This position infrequently lifts, carries, or otherwise moves and positions objects weighing up to 25 pounds.

Work Environment

The noise level in the work environment is minimal, however attendance at major fundraising events and performances is required. In those conditions, the noise level is very loud.

The John F. Kennedy Center for the Performing Arts is a world premier performing arts organization and our nation's cultural center. Diversity is a critical component of our mission, vision, and values. Our staff exhibits a wide variety of perspectives and experiences which enable us to foster and strengthen an environment of diversity and inclusion. We offer a comprehensive range of benefits including medical, dental and vision insurance, paid vacation and sick leave, and a 403(b) retirement plan.

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