Restaurant Manager

Silver Spring, MD
May 19, 2019
May 24, 2019
Full Time
About sweetgreen:sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, were committed to leaving people better than we found them. Position OverviewEvery great team is led by a great leader. You lead enthusiastically, with a focus on exceptional customer service and results. Your responsibilities include everything from mentoring team members to managing all front and back of house operations to architecting the ultimate customer experience. You are a quick thinker, a problem solver, a skilled communicator and a world-class motivator.ResponsibilitiesLeading by example and being a role model for the standards and behaviors consistent with sweetgreens core values and culture.Proactively attracting, identifying, and hiring team members that embody the sweetgreen profile and have the ability to grow within the organization.Successfully and consistently communicating team wins, priorities, best practices and operational changes to deliver brilliant execution.Connecting with the local community by executing sweetgreens local marketing and community involvement initiatives.Serving as a role model for high quality, hands on, floor management - including effective deployment of labor to maximize throughput.Delivering store sales and financial objectives by removing any barriers to success.Scheduling daily labor requirements that meet the needs of the business and provide great customer service experiencesEnsuring that food safety and security standards are met and adhered to consistently.Maintaining food service and production levels by leading strong BOH and FOH execution.Addressing performance issues quickly and respectfully by coaching, counseling, and managing any conflicts.Contributing ideas, thoughts, and solutions that result in increased productivity, higher retention, and improved operations.Candidate ProfileA passion for food and restaurant operationsDesire to make an impact on customers and team members.A can-do work ethic and the ability to take initiative on projects.Ability to lead, motivate, and build an efficient team in a fast pace environment.Ability to champion a strong understanding and appreciation of local and organic products, and reinforce this understanding to their team.Belief in and passion for the sweetlife and sweetgreens core values.Strong leadership behaviors, approachability, and a reputation as role model.sweetgreen DNA:Coachable: actively looks for feedback to grow and improveSelf-starters: takes initiative, thinks of the big picture, relays store needs and communicates with the teamCustomer service-oriented: Passion for the guest experience, service drivenInnovative: utilizes and designs business processes with the customer, community and company in mindPassionate about real food: appreciation for the greater mission of farm-to-table foodsHigh-energy, and thrive in a fast-paced environmentsweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here. PM19

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